> For the complete documentation index, see [llms.txt](https://docs.spike.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spike.sh/alerts.md).

# Alerts

- [Phone alerts](https://docs.spike.sh/alerts/phone.md): Spike calls your phone when an incident triggers — press a key during the call to acknowledge, resolve, or escalate it.
- [SMS alerts](https://docs.spike.sh/alerts/sms.md): Spike sends an SMS the moment an incident triggers, so you stay informed of critical issues without a phone call.
- [Mobile app alerts](https://docs.spike.sh/alerts/mobile-app-alerts.md): Spike's mobile app delivers real-time incident alerts to your phone, with support for critical notifications on iOS and Android.
- [Email alerts](https://docs.spike.sh/alerts/email.md): Spike sends detailed email alerts for incidents, including incident details, stack trace, and a shareable public link.
- [Slack](https://docs.spike.sh/alerts/slack.md): The Spike app for Slack sends incident and on-call alerts to your channels, lets you run incident actions without leaving Slack, unfurls incident links, and answers @Spike mentions with an AI assistan
- [Microsoft Teams](https://docs.spike.sh/alerts/microsoft-teams.md): The Spike app for Microsoft Teams sends incident alerts to your channels. Acknowledge, resolve, or escalate incidents directly from Teams.
- [WhatsApp](https://docs.spike.sh/alerts/whatsapp.md): Get incident alerts and on-call shift notifications on WhatsApp. Acknowledge or resolve incidents without leaving WhatsApp.
- [Telegram](https://docs.spike.sh/alerts/telegram.md): Get incident alerts and on-call shift notifications on Telegram. Acknowledge or resolve incidents with a simple command.
- [Discord](https://docs.spike.sh/alerts/discord.md): Set up Spike's webhook integration to send incident and on-call alerts directly to your team's Discord channels.
- [Alert routing rules](https://docs.spike.sh/alerts/alert-rules.md): Alert routing rules apply automated actions to every incoming incident based on conditions you define with AND/OR logic.
- [Title Remapper](https://docs.spike.sh/alerts/title-remapper.md): Title Remapper programmatically rewrites incident titles in real-time using payload data from your integrations.
- [Personal alerts management](https://docs.spike.sh/alerts/personal-alerts-management.md): Manage how, when, and where you receive incident alerts in Spike to suit your schedule and reduce alert fatigue.
- [During office hours](https://docs.spike.sh/alerts/personal-alerts-management/during-office-hours.md): Customize how Spike routes your alerts during office hours — by SMS, mobile app, or another channel that fits your workflow.
- [Out of office](https://docs.spike.sh/alerts/personal-alerts-management/out-of-office.md): Set up Out of Office mode to temporarily pause alerts, schedule time off, and seamlessly offload duties to team members.
- [Resolved incident alerts](https://docs.spike.sh/alerts/personal-alerts-management/resolved-incident-alerts.md): Customize how and when you receive notifications for resolved incidents, keeping you informed without unnecessary alerts.