# Alerts - [Phone](https://docs.spike.sh/alerts/phone.md): Spike calls you on your phone to report an incident. On the phone call, you can choose to acknowledge, resolve or escalate - [SMS](https://docs.spike.sh/alerts/sms.md): SMS alerts from Spike.sh. Not all incidents need a phone call to wake you up. - [Mobile app alerts](https://docs.spike.sh/alerts/mobile-app-alerts.md): Spike's mobile app quickly gets you upto speed on ongoing incidents. - [E-mail](https://docs.spike.sh/alerts/email.md): Spike sends e-mail alerts for incidents. Here is how the e-mail alert looks like. It consists of information such as Incident details, stack trace, service affected, public link to incident - [Slack](https://docs.spike.sh/alerts/slack.md): The Spike app for Slack sends incident and on-call alerts to your channels and offers slash commands for creating incidents and checking on-call responders. - [Microsoft Teams](https://docs.spike.sh/alerts/microsoft-teams.md): Get alerts on your Microsoft Teams from Spike.sh - [WhatsApp](https://docs.spike.sh/alerts/whatsapp.md): Get incident alerts and on-call shifts alerts in your DM on WhatsApp. You can also Acknowledge and Resolve an incident without ever leaving WhatsApp - [Telegram](https://docs.spike.sh/alerts/telegram.md): Get incident alerts and on-call shifts alerts in your DM on Telegram - [Pushover](https://docs.spike.sh/alerts/pushover.md): Our Pushover integration enables you to receive phone notification via Pushover app‌ - [Discord](https://docs.spike.sh/alerts/discord.md): Our Discord integration enables you to receive notification on a Discord channel - [Alert rules](https://docs.spike.sh/alerts/alert-rules.md): Alert rules allows you to define a set of actions to perform based on simple conditions. - [Title Remapper](https://docs.spike.sh/alerts/title-remapper.md): Title Remapper empowers you to programmatically change incident title in real-time for better context. - [Personal alerts management](https://docs.spike.sh/alerts/personal-alerts-management.md): Manage your personal alert preferences to customize how, when, and where you receive incident notifications, all designed a better work-life balance. - [During office hours](https://docs.spike.sh/alerts/personal-alerts-management/during-office-hours.md): Customize how alerts are routed during office hours to fit your work preferences. - [Out of office](https://docs.spike.sh/alerts/personal-alerts-management/out-of-office.md): Set up Out of Office mode to temporarily pause alerts, schedule time off, and seamlessly offload duties to team members. - [Resolved incident alerts](https://docs.spike.sh/alerts/personal-alerts-management/resolved-incident-alerts.md): Customize how and when you receive notifications for resolved incidents, keeping you informed without unnecessary alerts. - [Deep work & Cooldown modes](https://docs.spike.sh/alerts/personal-alerts-management/deep-work-and-cooldown-modes.md): Spike offers two modes, Cooldown and Deep Work, to give responders much-needed breaks and focused work time without unnecessary alerts. These modes help balance alert fatigue while ensuring that criti --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.spike.sh/alerts.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.