> For the complete documentation index, see [llms.txt](https://docs.spike.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spike.sh/alerts.md).

# Alerts

- [Phone](https://docs.spike.sh/alerts/phone.md): Spike calls your phone when an incident triggers. During the call, you can acknowledge, resolve, or escalate.
- [SMS](https://docs.spike.sh/alerts/sms.md): SMS alerts keep you informed of incidents without a phone call.
- [Mobile app alerts](https://docs.spike.sh/alerts/mobile-app-alerts.md): Spike's mobile app delivers real-time incident alerts to your phone, with support for critical notifications on iOS and Android.
- [E-mail](https://docs.spike.sh/alerts/email.md): Spike sends email alerts for incidents, including incident details, stack trace, and a public link.
- [Slack](https://docs.spike.sh/alerts/slack.md): The Spike app for Slack sends incident and on-call alerts to your channels. Use slash commands to create incidents and check on-call responders.
- [Microsoft Teams](https://docs.spike.sh/alerts/microsoft-teams.md): The Spike app for Microsoft Teams sends incident alerts to your channels. Acknowledge, resolve, or escalate incidents directly from Teams.
- [WhatsApp](https://docs.spike.sh/alerts/whatsapp.md): Get incident alerts and on-call shift notifications on WhatsApp. Acknowledge or resolve incidents without leaving WhatsApp.
- [Telegram](https://docs.spike.sh/alerts/telegram.md): Get incident alerts and on-call shift notifications on Telegram. Acknowledge or resolve incidents with a simple command.
- [Discord](https://docs.spike.sh/alerts/discord.md): Spike sends incident alerts to Discord channels. Set it up using a webhook.
- [Alert routing rules](https://docs.spike.sh/alerts/alert-rules.md): Alert routing rules apply automated actions to incidents based on conditions you define.
- [Title Remapper](https://docs.spike.sh/alerts/title-remapper.md): Title Remapper programmatically rewrites incident titles in real-time using payload data from your integrations.
- [Personal alerts management](https://docs.spike.sh/alerts/personal-alerts-management.md): Manage your personal alert preferences to customize how, when, and where you receive incident notifications, all designed a better work-life balance.
- [During office hours](https://docs.spike.sh/alerts/personal-alerts-management/during-office-hours.md): Customize how alerts are routed during office hours to fit your work preferences.
- [Out of office](https://docs.spike.sh/alerts/personal-alerts-management/out-of-office.md): Set up Out of Office mode to temporarily pause alerts, schedule time off, and seamlessly offload duties to team members.
- [Resolved incident alerts](https://docs.spike.sh/alerts/personal-alerts-management/resolved-incident-alerts.md): Customize how and when you receive notifications for resolved incidents, keeping you informed without unnecessary alerts.


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