# Alerts

- [Phone](/alerts/phone.md): Spike calls you on your phone to report an incident. On the phone call, you can choose to acknowledge, resolve or escalate
- [SMS](/alerts/sms.md): SMS alerts from Spike.sh. Not all incidents need a phone call to wake you up.
- [Mobile app alerts](/alerts/mobile-app-alerts.md): Spike's mobile app quickly gets you upto speed on ongoing incidents.
- [E-mail](/alerts/email.md): Spike sends e-mail alerts for incidents. Here is how the e-mail alert looks like. It consists of information such as Incident details, stack trace, service affected, public link to incident
- [Slack](/alerts/slack.md): The Spike app for Slack sends incident and on-call alerts to your channels and offers slash commands for creating incidents and checking on-call responders.
- [Microsoft Teams](/alerts/microsoft-teams.md): Get alerts on your Microsoft Teams from Spike.sh
- [WhatsApp](/alerts/whatsapp.md): Get incident alerts and on-call shifts alerts in your DM on WhatsApp. You can also Acknowledge and Resolve an incident without ever leaving WhatsApp
- [Telegram](/alerts/telegram.md): Get incident alerts and on-call shifts alerts in your DM on Telegram
- [Pushover](/alerts/pushover.md): Our Pushover integration enables you to receive phone notification via Pushover app‌
- [Discord](/alerts/discord.md): Our Discord integration enables you to receive notification on a Discord channel
- [Alert rules](/alerts/alert-rules.md): Alert rules allows you to define a set of actions to perform based on simple conditions.
- [Title Remapper](/alerts/title-remapper.md): Title Remapper empowers you to programmatically change incident title in real-time for better context.
- [Personal alerts management](/alerts/personal-alerts-management.md): Manage your personal alert preferences to customize how, when, and where you receive incident notifications, all designed a better work-life balance.
- [During office hours](/alerts/personal-alerts-management/during-office-hours.md): Customize how alerts are routed during office hours to fit your work preferences.
- [Out of office](/alerts/personal-alerts-management/out-of-office.md): Set up Out of Office mode to temporarily pause alerts, schedule time off, and seamlessly offload duties to team members.
- [Resolved incident alerts](/alerts/personal-alerts-management/resolved-incident-alerts.md): Customize how and when you receive notifications for resolved incidents, keeping you informed without unnecessary alerts.
- [Deep work & Cooldown modes](/alerts/personal-alerts-management/deep-work-and-cooldown-modes.md): Spike offers two modes, Cooldown and Deep Work, to give responders much-needed breaks and focused work time without unnecessary alerts. These modes help balance alert fatigue while ensuring that criti