> For the complete documentation index, see [llms.txt](https://docs.spike.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spike.sh/escalations.md).

# Escalations

- [Escalation policies](https://docs.spike.sh/escalations/introduction-to-escalations.md): Escalation policies define who gets alerted, through which channel, and in what order, until an incident is acknowledged.
- [How to create an escalation policy](https://docs.spike.sh/escalations/how-to-create-an-escalation-policy.md): Step-by-step guide to creating an escalation policy in Spike to define who gets alerted, and when, during an incident.
- [Repeat escalations](https://docs.spike.sh/escalations/repeat-escalations.md): Repeat escalations restart the escalation policy from the top when no one has acknowledged or resolved the incident.
- [Archive escalation policy](https://docs.spike.sh/escalations/archive-escalation-policy.md): Archive an escalation policy in Spike once it's no longer associated with any integration, from the policy settings.