Integrate Spike with CloudAMQP

Integrate Spike with CloudAMQP to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for queue and broker incidents.

CloudAMQP is a managed RabbitMQ platform that helps teams run, monitor, and scale message brokers without managing infrastructure directly.

Teams commonly use CloudAMQP alerts for queue depth spikes, node health issues, connection surges, and broker-related availability problems.

Prerequisites

• A CloudAMQP account with access to alert/notification configuration

• A CloudAMQP integration webhook URL from Spike

• JSON webhook payloads with a message field

Step 1 — Create the integration in Spike

In Spike → Integrations → Add Integration → CloudAMQP

Copy the webhook URL for your CloudAMQP integration.

Create integration and service on our dashboard

Step 2 — Configure Webhook in CloudAMQP

In CloudAMQP, open your instance notification/alerting settings and add a webhook destination.

Use the following settings:

• URL: Paste the Spike webhook URL copied in Step 1

• Method: POST

• Content-Type: application/json

Save the webhook and attach it to the alert conditions you want to send to Spike.

What happens in Spike?

Spike processes CloudAMQP events using the integration finder and resolver logic:

• Deduplication: incidents are grouped by the message field.

• Incident creation rules: if metadata.resolved === true, Spike does not create a new incident.

• Incident creation rules: when metadata.resolved is not true, Spike creates a new incident or groups into an existing open one with the same message.

• Auto-resolve: if the event contains top-level resolved: true, Spike resolves the matching open incident.

Test it

1. Trigger a CloudAMQP test alert (for example, a queue depth threshold alert).

2. Confirm a new incident appears in Spike with the expected message.

3. Send a resolved payload for the same message with resolved: true.

4. Confirm the existing incident is auto-resolved and no extra incident is created when metadata.resolved === true.

Troubleshooting

• Wrong webhook URL: verify the full Spike webhook URL was copied correctly.

• Invalid JSON: make sure the payload is valid JSON and sent as application/json.

• Missing message field: dedup/grouping depends on message, so include it in all events.

• resolved set incorrectly: auto-resolution requires top-level resolved: true.

• metadata.resolved set incorrectly: if metadata.resolved === true, Spike will not create a new incident.

• Outbound network blocked: confirm CloudAMQP can reach hooks.spike.sh from your network.

• Alert/resolution timing mismatch: ensure the resolved payload is sent for the same message and after the alert event.