# Spike ## Spike.sh - [Introduction](https://docs.spike.sh/readme.md): Documentation for Spike's incident management platform — integrations, on-call schedules, escalation policies, Playbooks, and status pages. - [What is Spike?](https://docs.spike.sh/what-is-spike.md): Spike is an on-call and incident management platform that alerts the right person when something breaks in your infrastructure. - [What is an incident?](https://docs.spike.sh/incidents/what-is-an-incident.md): An incident is any issue that needs investigation and resolution, often one that affects your customers or systems. - [Incident lifecycle](https://docs.spike.sh/incidents/incident-lifecycle.md): The incident lifecycle covers the stages an incident moves through, from the moment it's triggered to when it's resolved. - [Incident statuses](https://docs.spike.sh/incidents/incident-statuses.md): Every incident on Spike has one of three statuses: triggered, acknowledged, or resolved. The status determines what Spike does next. - [How to change incident status](https://docs.spike.sh/incidents/how-to-change-incident-status.md): Change an incident's status directly from any alerting channel — SMS, phone, Slack, or email — without opening Spike. - [Acknowledge timeout](https://docs.spike.sh/incidents/acknowledge-timeout.md): Acknowledge timeout automatically moves an acknowledged incident back to triggered state if it isn't resolved within a set time. - [Grouping incidents](https://docs.spike.sh/incidents/grouping-incidents.md): Spike automatically groups repeated incidents so you can see how often an issue recurs and when it first appeared. - [Priority and severity](https://docs.spike.sh/incidents/priority-and-severity.md): Priority indicates how urgently an incident needs to be resolved. Severity indicates the degree of damage to your systems. - [Mute alerts](https://docs.spike.sh/incidents/mute-alerts.md): Mute alerts on an incident to stop repeat notifications for a set period, without resolving the incident itself. - [Reassign incidents](https://docs.spike.sh/incidents/reassign-incidents.md): Reassign any incident to a different team member directly from the dashboard, incident page, or service view page. - [Sharing incidents](https://docs.spike.sh/incidents/sharing-incidents.md): Share any Spike incident as a public link with customers, stakeholders, or your team to communicate an outage. - [Why does message parsing fail?](https://docs.spike.sh/incidents/why-does-message-parsing-fail.md): Message parsing fails when Spike can't convert an integration's JSON alert payload into a readable incident format. - [Rate limiting on duplicate incidents](https://docs.spike.sh/incidents/rate-limiting-on-duplicate-incidents.md): Spike rate-limits duplicate incidents to reduce noise when the same incident triggers repeatedly in a short window. - [Resolve by Timer](https://docs.spike.sh/incidents/resolve-timer.md): Resolve by Timer automatically resolves incidents after a set duration if they haven't been manually resolved. - [Phone alerts](https://docs.spike.sh/alerts/phone.md): Spike calls your phone when an incident triggers — press a key during the call to acknowledge, resolve, or escalate it. - [SMS alerts](https://docs.spike.sh/alerts/sms.md): Spike sends an SMS the moment an incident triggers, so you stay informed of critical issues without a phone call. - [Mobile app alerts](https://docs.spike.sh/alerts/mobile-app-alerts.md): Spike's mobile app delivers real-time incident alerts to your phone, with support for critical notifications on iOS and Android. - [Email alerts](https://docs.spike.sh/alerts/email.md): Spike sends detailed email alerts for incidents, including incident details, stack trace, and a shareable public link. - [Slack](https://docs.spike.sh/alerts/slack.md): The Spike app for Slack sends incident and on-call alerts to your channels, lets you run incident actions without leaving Slack, unfurls incident links, and answers @Spike mentions with an AI assistan - [Microsoft Teams](https://docs.spike.sh/alerts/microsoft-teams.md): The Spike app for Microsoft Teams sends incident alerts to your channels. Acknowledge, resolve, or escalate incidents directly from Teams. - [WhatsApp](https://docs.spike.sh/alerts/whatsapp.md): Get incident alerts and on-call shift notifications on WhatsApp. Acknowledge or resolve incidents without leaving WhatsApp. - [Telegram](https://docs.spike.sh/alerts/telegram.md): Get incident alerts and on-call shift notifications on Telegram. Acknowledge or resolve incidents with a simple command. - [Discord](https://docs.spike.sh/alerts/discord.md): Set up Spike's webhook integration to send incident and on-call alerts directly to your team's Discord channels. - [Alert routing rules](https://docs.spike.sh/alerts/alert-rules.md): Alert routing rules apply automated actions to every incoming incident based on conditions you define with AND/OR logic. - [Title Remapper](https://docs.spike.sh/alerts/title-remapper.md): Title Remapper programmatically rewrites incident titles in real-time using payload data from your integrations. - [Personal alerts management](https://docs.spike.sh/alerts/personal-alerts-management.md): Manage how, when, and where you receive incident alerts in Spike to suit your schedule and reduce alert fatigue. - [During office hours](https://docs.spike.sh/alerts/personal-alerts-management/during-office-hours.md): Customize how Spike routes your alerts during office hours — by SMS, mobile app, or another channel that fits your workflow. - [Out of office](https://docs.spike.sh/alerts/personal-alerts-management/out-of-office.md): Set up Out of Office mode to temporarily pause alerts, schedule time off, and seamlessly offload duties to team members. - [Resolved incident alerts](https://docs.spike.sh/alerts/personal-alerts-management/resolved-incident-alerts.md): Customize how and when you receive notifications for resolved incidents, keeping you informed without unnecessary alerts. - [Introduction to services](https://docs.spike.sh/services/introduction-to-services-on-spike.md): Services scope your infrastructure in Spike. Each service can hold multiple integrations and map to a microservice, product area, or team. - [Escalation policies](https://docs.spike.sh/escalations/introduction-to-escalations.md): Escalation policies define who gets alerted, through which channel, and in what order, until an incident is acknowledged. - [How to create an escalation policy](https://docs.spike.sh/escalations/how-to-create-an-escalation-policy.md): Step-by-step guide to creating an escalation policy in Spike to define who gets alerted, and when, during an incident. - [Repeat escalations](https://docs.spike.sh/escalations/repeat-escalations.md): Repeat escalations restart the escalation policy from the top when no one has acknowledged or resolved the incident. - [Archive escalation policy](https://docs.spike.sh/escalations/archive-escalation-policy.md): Archive an escalation policy in Spike once it's no longer associated with any integration, from the policy settings. - [Task management integrations](https://docs.spike.sh/collaboration/task-management-integrations.md): Create tickets, tasks, or issues in your project management tool — Jira, Linear, ClickUp, or Shortcut — directly from Spike incidents. - [JIRA Cloud](https://docs.spike.sh/collaboration/task-management-integrations/jira-cloud.md): Connect Jira Cloud to Spike to create Jira tickets directly from incidents for tracking longer-term follow-up work. - [JIRA server (self-hosted)](https://docs.spike.sh/collaboration/task-management-integrations/jira-server-self-hosted.md): Connect Spike to a self-hosted Jira server using OAuth credentials to create tickets directly from your incidents. - [ClickUp](https://docs.spike.sh/collaboration/task-management-integrations/clickup.md): Connect ClickUp to Spike to create tasks directly from incidents, so follow-up work is tracked without leaving Spike. - [Linear](https://docs.spike.sh/collaboration/task-management-integrations/linear.md): Connect Linear to Spike and create issues directly from incidents. Acknowledgment, resolution, and comments stay in sync across both platforms. - [Shortcut](https://docs.spike.sh/collaboration/task-management-integrations/shortcut.md): Connect Shortcut to Spike to create stories from incidents, covering follow-up work like root cause analysis fast. - [Helpdesk integrations](https://docs.spike.sh/collaboration/helpdesk-integrations.md): Create tickets in Zendesk, Freshdesk, or Supportpal directly from Spike incidents to keep response and support in sync. - [Zendesk](https://docs.spike.sh/collaboration/helpdesk-integrations/zendesk.md): Connect Zendesk to Spike for bidirectional sync of incidents, tickets, notes, and statuses between both platforms. - [Freshdesk](https://docs.spike.sh/collaboration/helpdesk-integrations/freshdesk.md): Connect Freshdesk to Spike to create tickets from incidents, and check or act on incidents from within Freshdesk. - [Supportpal](https://docs.spike.sh/collaboration/helpdesk-integrations/supportpal.md): Connect Supportpal to Spike to create support tickets directly from incidents, syncing incident data one-way to Supportpal. - [War rooms](https://docs.spike.sh/collaboration/war-rooms.md): War rooms create instant meeting links tied to incidents, so your team can join a call without scrambling for a link. - [Introduction to On-call schedules](https://docs.spike.sh/oncall-schedules/introduction-to-on-call-schedules.md): On-call schedules define who is on-call and when. Members rotate automatically on daily, weekly, or custom intervals. - [Create On-call schedule](https://docs.spike.sh/oncall-schedules/create-on-call-schedule.md): Step-by-step guide to setting up an on-call schedule in Spike to define who's on-call, and when, across your team. - [Slots in schedules](https://docs.spike.sh/oncall-schedules/introduction-to-slots-in-schedules.md): Slots restrict on-call coverage to specific hours or days within a shift, so members aren't on-call around the clock. - [Layers in on-call schedules](https://docs.spike.sh/oncall-schedules/introduction-to-layers-in-on-call-schedules.md): Layers let you stack multiple on-call configurations within a single schedule. When two layers overlap, the higher-numbered layer takes over. - [Override an on-call](https://docs.spike.sh/oncall-schedules/override-an-on-call.md): On-call overrides assign temporary, one-time shift coverage for a member without changing the underlying schedule. - [Notifications for on-call shifts](https://docs.spike.sh/oncall-schedules/notifications-for-on-call-shifts.md): Spike notifies you when your on-call shift starts or ends, across both personal channels and shared team channels. - [Change on-call rotation day](https://docs.spike.sh/oncall-schedules/change-on-call-rotation-day.md): Change the rotation day on a weekly on-call schedule without losing coverage or disrupting the rotation order. - [Sync with your calendar](https://docs.spike.sh/oncall-schedules/calendar-sync-for-oncall.md): Sync your on-call schedule to Google Calendar, Apple Calendar, Outlook, or any calendar app that supports subscriptions. - [Google Calendar](https://docs.spike.sh/oncall-schedules/calendar-sync-for-oncall/google-calendar-sync.md): Sync your Spike on-call schedule with Google Calendar to see upcoming shifts alongside your other calendar events. - [Apple Calendar](https://docs.spike.sh/oncall-schedules/calendar-sync-for-oncall/apple-calendar-sync.md): Sync your Spike on-call schedule with Apple Calendar to see upcoming shifts alongside your other calendar events. - [Microsoft Outlook](https://docs.spike.sh/oncall-schedules/calendar-sync-for-oncall/microsoft-outlook-sync.md): Sync your Spike on-call schedule with Microsoft Outlook to see upcoming shifts alongside your other calendar events. - [Linked calendars](https://docs.spike.sh/oncall-schedules/linked-calendars.md): Add external or holiday calendars as overlays on your on-call schedule to plan shifts around holidays and team events. - [Introduction to Live Call Routing](https://docs.spike.sh/live-call-routing/introduction-to-live-call-routing.md): Live Call Routing gives your team a dedicated phone number that routes incoming calls straight to the on-call engineer. - [Triggering incidents](https://docs.spike.sh/live-call-routing/triggering-incidents.md): Trigger incidents from Live Call Routing calls either manually from the call log, or automatically after each call. - [Configuring with Twilio](https://docs.spike.sh/live-call-routing/lcr-with-twilio.md): Connect your Twilio phone number to Spike to enable Live Call Routing for incoming, human-reported incident calls. - [Configuring with Plivo](https://docs.spike.sh/live-call-routing/lcr-with-plivo.md): Connect your Plivo phone number to Spike to enable Live Call Routing for incoming, human-reported incident calls. - [Playbooks](https://docs.spike.sh/playbooks/introduction-to-playbooks.md): A Playbook is a sequence of response steps Spike runs on an incident, triggered manually or automatically based on conditions. - [Actions in Playbooks](https://docs.spike.sh/playbooks/actions-in-playbooks.md): All actions available in Spike Playbooks — run in the order you define — with examples of how to use each one. - [Automating Playbooks](https://docs.spike.sh/playbooks/automating-your-playbooks.md): Set up Playbooks to run automatically on every incident that matches the conditions you define — no manual trigger needed. - [Run Playbooks manually](https://docs.spike.sh/playbooks/run-playbooks-manually.md): Trigger any Spike Playbook manually from the dashboard or an incident page, and watch each action's progress live. - [Create a status page](https://docs.spike.sh/status-pages/create-status-page.md): Create a public status page in Spike to communicate the health of your website, API, or any customer-facing service. - [Group components into nested components](https://docs.spike.sh/status-pages/group-components-into-nested-components.md): Group related components on your Spike status page under a parent component, so a single row tells you whether anything inside it is unhealthy. - [Style your status page](https://docs.spike.sh/status-pages/style-your-status-page.md): Customize your Spike status page with your brand colors, logo, header, footer, and uptime display preferences. - [Incidents on your status page](https://docs.spike.sh/status-pages/create-public-incident-on-status-page.md): Create public incidents on your status page dashboard and post updates as the situation evolves for your customers. - [Create planned maintenance on your status page](https://docs.spike.sh/status-pages/create-planned-maintenance-on-status-page.md): Create a planned maintenance event on your status page to notify subscribers ahead of expected service impact. - [Edit planned maintenance](https://docs.spike.sh/status-pages/edit-planned-maintenance.md): Edit an upcoming planned maintenance event on your status page to update its details, timing, or affected components. - [Add a custom domain to your status page](https://docs.spike.sh/status-pages/add-custom-domain-to-status-page.md): Host your Spike status page on a custom subdomain, like status.example.com, instead of the default spike.sh URL. - [Manage your subscribers](https://docs.spike.sh/status-pages/manage-your-subscribers.md): Let visitors subscribe to your Spike status page so they get real-time updates on incidents and maintenance events. - [Embed status page notifications on your website](https://docs.spike.sh/status-pages/embed-status-page-notifications-on-your-website.md): Embed live status notifications directly on your website so visitors see updates without visiting your status page. - [Live status widget](https://docs.spike.sh/status-pages/live-status-widget.md): Embed a live status widget on your website so every visitor can check your system's real-time health at a glance. - [Create integration and service on our dashboard](https://docs.spike.sh/integrations-guideline/create-integration-and-service-on-dashboard.md): Integrations has to be added to a service. In this doc we will take you through the process of how to create a service and add any number of integrations to it. - [Setup integrations](https://docs.spike.sh/integrations-guideline/setup-integrations.md): Step-by-step instructions for setting up any integration with Spike, from simple webhooks to native tool connections. - [Archive an integration](https://docs.spike.sh/integrations-guideline/archive-an-integration.md): Step-by-step guide to archiving an integration in Spike from the integrations settings page in your dashboard. - [Integrating with Webhooks](https://docs.spike.sh/integrations-guideline/integrating-with-webhooks.md): Use Spike's webhook integration to create an incident directly from your own code with a simple POST request today. - [Integrate Spike with Airbrake.io](https://docs.spike.sh/integrations-guideline/integrate-spike-with-airbrake.md): Integrate Spike with Airbrake.io to receive real-time alerts on Phone calls, SMS, Slack, MS Teams, and more for application error monitoring, ensuring faster incident response. - [Integrate Spike with Apex ping](https://docs.spike.sh/integrations-guideline/integrate-apex-ping-with-spike.md): Ping by Apex is a very beautiful minimalist uptime monitoring solution for businesses. Spike integrates with Apex ping using webhooks to alert you when your websites are down - [Integrate Spike with App Optics](https://docs.spike.sh/integrations-guideline/integrate-spike-with-app-optics.md): Connect AppOptics to Spike via webhook so application performance alerts reach your on-call team in real time. - [Integrate Spike with AppDynamics](https://docs.spike.sh/integrations-guideline/integrate-spike-with-appdynamics.md): Send AppDynamics alerts to Spike via webhook so application performance issues reach your on-call team instantly. - [Integrate Spike with AppSignal](https://docs.spike.sh/integrations-guideline/integrate-spike-with-appsignal.md): Get real-time Phone, SMS, and Slack alerts for server, application, and performance issues with AppSignal and Spike. - [Integrate Spike with AWS](https://docs.spike.sh/integrations-guideline/integrate-spike-with-aws.md): Connect AWS to Spike using CloudWatch alarms and an SNS topic so infrastructure alerts trigger real-time on-call incidents. - [Integrate Spike with Axiom](https://docs.spike.sh/integrations-guideline/integrate-spike-with-axiom.md): Integrate Spike with Axiom to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for anomalies found in your logs - [Integrate Spike with Better Uptime](https://docs.spike.sh/integrations-guideline/integrate-spike-with-better-uptime.md): Send Better Uptime alerts to Spike via webhook for instant on-call notifications the moment your services go down. - [Integrate Spike with Bitbucket Pipelines](https://docs.spike.sh/integrations-guideline/integrate-spike-with-bitbucket-pipelines.md): Send Bitbucket Pipelines build failures to Spike so on-call is paged on phone, SMS, Slack or Teams, and incidents resolve when the pipeline goes green again. - [Integrate Spike with Bugsnag](https://docs.spike.sh/integrations-guideline/integrate-spike-with-bugsnag.md): Monitor your platform's stability and error-tracking score with Spike's Bugsnag integration for real-time alerts. - [Integrate Spike with Buildkite](https://docs.spike.sh/integrations-guideline/integrate-spike-with-buildkite.md): Connect Buildkite to Spike via webhook so CI/CD pipeline failures trigger real-time on-call incidents immediately. - [Integrate Spike with Checkly](https://docs.spike.sh/integrations-guideline/integrate-spike-with-checkly.md): Get real-time alerts when your API breaks or an end-to-end web transaction fails by connecting Checkly to Spike. - [Integrate Spike with Checkmk](https://docs.spike.sh/integrations-guideline/integrate-spike-with-checkmk.md): Step-by-step guide to connect CheckMk to Spike and receive Phone, SMS, and Slack alerts for infrastructure issues. - [Integrate Spike with CloudAMQP](https://docs.spike.sh/integrations-guideline/integrate-spike-with-cloudamqp.md): Integrate Spike with CloudAMQP to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for queue and broker incidents. - [Integrate Spike with Cloudflare](https://docs.spike.sh/integrations-guideline/integrate-spike-with-cloudflare.md): Integrate Spike with Cloudflare to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for security events, DDoS attacks, DNS changes, and other critical incidents. Ensure faster - [Integrate Spike with CopperEgg](https://docs.spike.sh/integrations-guideline/integrate-spike-with-copperegg.md): Integrate Spike with Copperegg to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for monitoring and cloud optimisation events. - [Integrate Spike with Coralogix](https://docs.spike.sh/integrations-guideline/integrate-spike-with-coralogix.md): Connect Coralogix to Spike via webhook to turn log and observability alerts into real-time on-call incidents fast. - [Integrate Spike with Cronicle](https://docs.spike.sh/integrations-guideline/integrate-spike-with-cronicle.md): Integrate Spike with Cronicle to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more when scheduled jobs complete with failures. - [Integrate Spike with Cronitor](https://docs.spike.sh/integrations-guideline/integrate-spike-with-cronitor.md): Integrate Spike with Cronitor.io to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for uptime monitoring, cron job monitoring, and heartbeat checks. - [Integrate Spike with Crowdstrike](https://docs.spike.sh/integrations-guideline/integrate-spike-with-crowdstrike.md): Connect CrowdStrike to Spike via webhook to route endpoint security detections straight into on-call incident alerts. - [Integrate Spike with Dash0](https://docs.spike.sh/integrations-guideline/integrate-spike-with-dash0.md): Send Dash0 check rule notifications to Spike so a failing check pages your on-call rotation by phone, SMS, Slack or Teams, and resolves when the check recovers. - [Integrate Spike with Datadog](https://docs.spike.sh/integrations-guideline/integrate-spike-with-datadog.md): Integrate Spike with Datadog to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more when your monitored systems or devices encounter issues. - [Integrate Spike with Dynatrace](https://docs.spike.sh/integrations-guideline/integrate-spike-with-dynatrace.md): Send Dynatrace alerts to Spike via webhook so application performance issues trigger instant on-call notifications. - [Integrate Spike with eG Enterprise](https://docs.spike.sh/integrations-guideline/integrate-spike-with-eg-enterprise.md): Send eG Enterprise alarms to Spike so an alarm on a Citrix, VDI, Java or database component pages your on-call rotation by phone, SMS, Slack or Teams, and closes its incident when eG clears the alarm. - [Integrate Spike with ElastAlert](https://docs.spike.sh/integrations-guideline/integrate-spike-with-elastalert.md): Send ElastAlert notifications to Spike via webhook so Elasticsearch-based alerts reach your on-call team instantly. - [Integrate Spike with Elastic Cloud](https://docs.spike.sh/integrations-guideline/integrate-spike-with-elastic-cloud.md): This guide will walk you through the steps to integrate Spike with Elastic Cloud using webhooks. With this integration, you can send alerts from Elastic Cloud directly to Spike for streamlined i - [Integrate Spike with Email](https://docs.spike.sh/integrations-guideline/integrate-spike-with-email.md): Send alerts to Spike from any tool that doesn't support webhooks, using Spike's dedicated email integration address. - [Integrate Spike with Epsagon](https://docs.spike.sh/integrations-guideline/integrate-spike-with-epsagon.md): Step-by-step guide to connect Epsagon to Spike and receive Phone, SMS, and Slack alerts for monitoring issues. - [Integrate Spike with Expel](https://docs.spike.sh/integrations-guideline/integrate-spike-with-expel.md): Send Expel Workbench notifications to Spike so an Expel alert, investigation or incident pages your on-call rotation by phone, SMS, Slack or Teams, and resolves its incident when Expel's analysts clos - [Integrate Spike with Ghost Inspector](https://docs.spike.sh/integrations-guideline/integrate-spike-with-ghost-inspector.md): Integrate Spike with Ghost Inspector to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for when your automated tests fail. - [Integrate Spike with GitHub Workflows](https://docs.spike.sh/integrations-guideline/integrate-spike-with-github-workflows.md): Integrate Spike with GitHub workflows to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for workflows. - [Integrate Spike with Google Cloud](https://docs.spike.sh/integrations-guideline/integrate-google-cloud-with-spike.md): Connect Google Cloud to Spike using a Stackdriver webhook so infrastructure alerts trigger real-time on-call incidents. - [Integrate Spike with Grafana](https://docs.spike.sh/integrations-guideline/integrate-spike-with-grafana.md): Integrate Spike with Grafana to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for your app's metrics, logs, and traces. - [Integrate Spike with Graylog](https://docs.spike.sh/integrations-guideline/integrate-spike-with-graylog.md): Step-by-step guide to connect Graylog to Spike and receive Phone, SMS, and Slack alerts for log-based issues fast. - [Integrate Spike with Healthchecks](https://docs.spike.sh/integrations-guideline/integrate-healthchecks-with-spike.md): Healthchecks.io monitors the heartbeat messages sent by your cron jobs, services and APIs. Spike integrates easily so get immediate alerts when they don't arrive on schedule. - [Integrate Spike with Heroku](https://docs.spike.sh/integrations-guideline/integrate-spike-with-heroku.md): Connect Heroku to Spike via webhook so app crashes and dyno restarts trigger real-time on-call incidents immediately. - [Integrate Spike with Hetrix Tools](https://docs.spike.sh/integrations-guideline/integrate-spike-with-hetrix-tools.md): Connect HetrixTools uptime and blacklist monitoring to Spike via webhook for real-time on-call alerts, instantly. - [Integrate Spike with Hexowatch](https://docs.spike.sh/integrations-guideline/integrate-spike-with-hexowatch.md): Send Hexowatch website-monitoring alerts to Spike via webhook so page changes trigger instant on-call notifications. - [Integrate Spike with Honeybadger](https://docs.spike.sh/integrations-guideline/integrate-spike-with-honeybadger.md): Step-by-step guide to connect Honeybadger to Spike and receive Phone, SMS, and Slack alerts for application errors. - [Integrate Spike with Honeycomb](https://docs.spike.sh/integrations-guideline/integrate-spike-with-honeycomb.md): Step-by-step guide to connect Honeycomb to Spike and receive Phone, SMS, and Slack alerts for observability issues. - [Integrate Spike with Hyperping](https://docs.spike.sh/integrations-guideline/integrate-spike-with-hyperping.md): Integrate Spike with Hyperping to receive real-time alerts via Phone calls, SMS, Slack, MS Teams for uptime monitoring alerts - [Integrate Spike with Icinga 2](https://docs.spike.sh/integrations-guideline/integrate-spike-with-icinga-2.md): Send Icinga 2 host and service notifications to Spike so on-call is paged by phone, SMS, Slack or Teams, and incidents resolve and acknowledge themselves. - [Integrate Spike with Instana](https://docs.spike.sh/integrations-guideline/integrate-spike-with-instana.md): Instana's automated Application Performance Monitoring solution for microservice and cloud-native applications. Integrate with Spike to get triggered for all issues and alerts with your performances - [Integrate Spike with Jenkins](https://docs.spike.sh/integrations-guideline/integrate-spike-with-jenkins.md): Connect Jenkins to Spike for real-time alerts on build failures, unstable builds, and broken CI/CD pipeline runs. - [Integrate Spike with Jira](https://docs.spike.sh/integrations-guideline/integrate-spike-with-jira.md): Connect Jira to Spike for real-time alerts on issue creation, status changes, and resolutions, keeping your team informed of critical project activity. - [Integrate Spike with Librato](https://docs.spike.sh/integrations-guideline/integrate-spike-with-librato.md): Get real-time Phone, SMS, and Slack alerts for server and application monitoring issues by connecting Librato to Spike. - [Integrate Spike with LibreNMS](https://docs.spike.sh/integrations-guideline/integrate-spike-with-librenms.md): Send LibreNMS network monitoring alerts to Spike via webhook for instant on-call notifications on device issues. - [Integrate Spike with Lightstep](https://docs.spike.sh/integrations-guideline/integrate-spike-with-lightstep.md): Step-by-step guide to connect Lightstep to Spike and receive Phone, SMS, and Slack alerts for observability issues. - [Integrate Spike with LogDNA](https://docs.spike.sh/integrations-guideline/integrate-spike-with-logdna.md): Forward LogDNA alerts to Spike via webhook so log-based issues trigger real-time on-call notifications immediately. - [Integrate Spike with Logentries](https://docs.spike.sh/integrations-guideline/integrate-spike-with-logentries.md): Connect Logentries to Spike via webhook to turn log-based alerts into real-time on-call notifications instantly. - [Integrate Spike with Loggly](https://docs.spike.sh/integrations-guideline/integrate-spike-with-loggly.md): Send Loggly alerts to Spike via webhook so log-based issues reach your on-call team in real time, day or night. - [Integrate Spike with LogRocket](https://docs.spike.sh/integrations-guideline/logrocket.md): Integrate Spike with LogRocket to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for user session anomalies, performance issues, and error tracking, ensuring quick incident r - [Integrate Spike with Logz](https://docs.spike.sh/integrations-guideline/integrate-spike-with-logz.md): Connect Logz.io to Spike via webhook so log analytics alerts reach your on-call team in real time, day or night. - [Integrate Spike with Microsoft Azure](https://docs.spike.sh/integrations-guideline/integrate-spike-with-microsoft-azure.md): Send Microsoft Azure alerts to Spike via webhook so cloud infrastructure issues trigger instant on-call notifications. - [Integrate Spike with MongoDB Atlas](https://docs.spike.sh/integrations-guideline/mongodb-atlas.md): Integrate Spike with MongoDB Atlas to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for when your database triggers alerts or events. - [Integrate Spike with Monte Carlo](https://docs.spike.sh/integrations-guideline/integrate-spike-with-monte-carlo.md): Send Monte Carlo data observability alerts to Spike so your data on-call rotation is paged by phone, SMS, Slack or Teams, and incidents resolve themselves when the alert is fixed. - [Integrate Spike with Moogsoft](https://docs.spike.sh/integrations-guideline/integrate-spike-with-moogsoft.md): Integrate Spike with Moogsoft to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for automated workflows - [Integrate Spike with N-Able / N-Central](https://docs.spike.sh/integrations-guideline/n-able.md): Integrate Spike with N-able N-central to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more when your monitored systems or devices encounter issues. - [Integrate Spike with Nagios](https://docs.spike.sh/integrations-guideline/integrate-spike-with-nagios.md): Connect Nagios Core, Nagios XI, Naemon or Shinken to Spike and get paged on phone, SMS, Slack and Teams when a host goes down or a service turns critical. - [Integrate Spike with Needle.sh](https://docs.spike.sh/integrations-guideline/integrate-spike-with-needle.sh.md): Integrate Needle.sh with Spike via webhook to turn website monitoring alerts into real-time on-call incidents. - [Integrate Spike with New Relic](https://docs.spike.sh/integrations-guideline/integrate-spike-with-new-relic.md): Step-by-step guide to connect New Relic to Spike and receive Phone, SMS, and Slack alerts for application performance issues. - [Integrate Spike with NinjaOne](https://docs.spike.sh/integrations-guideline/integrate-spike-with-ninjaone.md): Connect NinjaOne to Spike for real-time alerts on endpoint health, security events, and automated tasks across your managed devices. - [Integrate Spike with Nixstats](https://docs.spike.sh/integrations-guideline/integrate-spike-with-nixstats.md): Step-by-step guide to connect Nixstats to Spike and receive Phone, SMS, and Slack alerts for server monitoring issues. - [Integrate Spike with NodePing](https://docs.spike.sh/integrations-guideline/integrate-spike-with-nodeping.md): Integrate Spike with Nodeping.io to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for uptime monitoring, server health, and network performance, for fast quick incident resp - [Integrate Spike with Oh-Dear](https://docs.spike.sh/integrations-guideline/integrate-spike-with-oh-dear.md): Step-by-step guide to connect Oh Dear to Spike and receive Phone, SMS, and Slack alerts for uptime and site health issues. - [Integrate Spike with Paessler PRTG](https://docs.spike.sh/integrations-guideline/paessler-prtg.md): Integrate Spike with Paessler PRTG to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more when your sensors detect issues in your network, servers, or applications. - [Integrate Spike with Panther](https://docs.spike.sh/integrations-guideline/integrate-spike-with-panther.md): Route Panther SIEM detections to Spike with a Custom Webhook destination, so security alerts page your on-call rotation on phone, SMS, Slack or Microsoft Teams. - [Integrate Spike with Papertrail](https://docs.spike.sh/integrations-guideline/integrate-spike-with-papertrail.md): Send Papertrail saved-search alerts to Spike so new matching log lines open an incident and page your on-call team by phone, SMS, Slack or Teams. - [Integrate Spike with Pingdom](https://docs.spike.sh/integrations-guideline/integrate-spike-with-pingdom.md): Instructions for integrating Pingdom to receive alerts when any of the HTTP(s), POP3, IMAP, SMTP or TCP check for your application fails. - [Integrate Spike with PM2](https://docs.spike.sh/integrations-guideline/integrate-spike-with-pm2.md): Connect PM2 to Spike via webhook so Node.js process crashes and automatic restarts trigger real-time on-call alerts. - [Integrate Spike with Prometheus](https://docs.spike.sh/integrations-guideline/integrate-spike-with-prometheus.md): Send Prometheus alerts to Spike via webhook so metric-based alerting rules trigger instant on-call notifications. - [Integrate Spike with Pulseway](https://docs.spike.sh/integrations-guideline/integrate-spike-with-pulseway.md): Create a Pulseway notification webhook with its REST API so Critical and Elevated device notifications open incidents in Spike and page your on-call team by phone, SMS, Slack or Teams. - [Integrate Spike with Raygun](https://docs.spike.sh/integrations-guideline/integrate-spike-with-raygun.md): Step-by-step guide to connect Raygun to Spike and receive Phone, SMS, and Slack alerts for crash and performance issues. - [Integrate Spike with Render](https://docs.spike.sh/integrations-guideline/integrate-spike-with-render.md): Connect Render to Spike for real-time alerts on deployments, service health, and scaling events, so your team stays on top of infrastructure issues. - [Integrate Spike with Robotalp](https://docs.spike.sh/integrations-guideline/integrate-spike-with-robotalp.md): Send Robotalp uptime alerts to Spike over a webhook so a robot going down pages on-call on phone, SMS, Slack or Teams, and recovery resolves the incident. - [Integrate Spike with Rollbar](https://docs.spike.sh/integrations-guideline/integrate-spike-with-rollbar.md): Integrate Spike with Rollbar to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for application errors - [Integrate Spike with Runscope](https://docs.spike.sh/integrations-guideline/integrate-spike-with-runscope.md): Step-by-step guide to connect Runscope to Spike and receive Phone, SMS, and Slack alerts for API test failures. - [Integrate Spike with Scalyr](https://docs.spike.sh/integrations-guideline/integrate-spike-with-scalyr.md): Send Scalyr alerts to Spike via webhook so your on-call team gets instant notifications for log-based anomalies. - [Integrate Spike with Scout-apm](https://docs.spike.sh/integrations-guideline/integrate-spike-with-scout-apm.md): Step-by-step guide to connect Scout APM to Spike and receive Phone, SMS, and Slack alerts for application performance issues. - [Integrate Spike with Semaphore](https://docs.spike.sh/integrations-guideline/integrate-spike-with-semaphore.md): Integrate Spike with Semaphore CI to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for pipeline results and build statuses, ensuring continuous integration monitoring. - [Integrate Spike with Sematext](https://docs.spike.sh/integrations-guideline/integrate-spike-with-sematext.md): Detect and troubleshoot production & performance issues with logs, metrics, synthetic and real user monitoring. All in one place on Sematext. - [Integrate Spike with Sentry](https://docs.spike.sh/integrations-guideline/integrate-spike-with-sentry.md): Connect Sentry to Spike and get real-time incident alerts over phone calls, SMS, Slack, and more to the on-call responder. - [Integrate Spike with Server Density](https://docs.spike.sh/integrations-guideline/integrate-spike-with-server-density.md): Get real-time Phone, SMS, and Slack alerts for server and application performance issues by connecting Server Density to Spike. - [Integrate Spike with Site24x7](https://docs.spike.sh/integrations-guideline/integrate-spike-with-site24x7.md): Step-by-step guide to connect Site24x7 to Spike and receive Phone, SMS, and Slack alerts for uptime and performance issues. - [Integrate Spike with Solarwinds Orion](https://docs.spike.sh/integrations-guideline/integrate-spike-with-solarwinds-orion.md): Integrate Spike with SolarWinds Orion to get real-time alerts on Phone calls, SMS, Slack, MS Teams and more for network, server, and application incidents, for faster incident response. - [Integrate Spike with Splunk](https://docs.spike.sh/integrations-guideline/integrate-spike-with-splunk.md): Send Splunk alerts to Spike via webhook for instant Phone, SMS, and Slack notifications when Splunk detects an issue. - [Integrate Spike with Stackify](https://docs.spike.sh/integrations-guideline/integrate-spike-with-stackify.md): Step-by-step guide to connect Stackify to Spike and receive Phone, SMS, and Slack alerts for application issues. - [Integrate Spike with StatusCake](https://docs.spike.sh/integrations-guideline/integrate-spike-with-statuscake.md): Send StatusCake alerts to Spike via webhook so uptime and performance issues trigger instant on-call notifications. - [Integrate Spike with Sumo Logic](https://docs.spike.sh/integrations-guideline/integrate-spike-with-sumo-logic.md): Connect Sumo Logic to Spike via webhook so log analytics alerts trigger real-time on-call incidents immediately. - [Integrate Spike with Sysdig](https://docs.spike.sh/integrations-guideline/integrate-spike-with-sysdig.md): Send Sysdig security and monitoring alerts to Spike via webhook so threats and anomalies trigger on-call incidents. - [Integrate Spike with Tenderly](https://docs.spike.sh/integrations-guideline/integrate-spike-with-tenderly.md): Connect Tenderly to Spike via webhook to route smart contract and blockchain monitoring alerts into on-call incidents. - [Integrate Spike with Thousand Eyes](https://docs.spike.sh/integrations-guideline/integrate-spike-with-thousand-eyes.md): Integrate ThousandEyes with Spike via webhook to turn network and app performance alerts into on-call incidents. - [Integrate Spike with Travis CI](https://docs.spike.sh/integrations-guideline/integrate-spike-with-travis-ci.md): Integrate Spike with Travis CI to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for build statuses and pipeline results, ensuring continuous integration monitoring. - [Integrate Spike with Twilio](https://docs.spike.sh/integrations-guideline/integrate-spike-with-twilio.md): Integrate Spike with Twilio to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for usage anomalies and debugger errors. - [Integrate Spike with Updown.io](https://docs.spike.sh/integrations-guideline/updown-io.md): Integrate Spike with Updown.io to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more when your website goes down or experiences performance issues. - [Integrate Spike with Uptime](https://docs.spike.sh/integrations-guideline/integrate-spike-with-uptime.md): Connect Uptime monitoring to Spike via webhook so service downtime alerts reach your on-call team immediately. - [Integrate Spike with Uptime Kuma](https://docs.spike.sh/integrations-guideline/integrate-spike-with-uptime-kuma.md): Send Uptime Kuma alerts to Spike via webhook so self-hosted monitoring downtime reaches your on-call team instantly. - [Integrate Spike with Uptime Robot](https://docs.spike.sh/integrations-guideline/integrate-spike-with-uptime-robot.md): Send Uptime Robot alerts to Spike via webhook so downtime is reported to your on-call team the moment it happens. - [Integrate Spike with Wavefront](https://docs.spike.sh/integrations-guideline/integrate-spike-with-wavefront.md): Send Wavefront observability alerts to Spike via webhook for instant on-call notifications on performance issues. - [Integrate Spike with Wiz](https://docs.spike.sh/integrations-guideline/integrate-spike-with-wiz.md): Send Wiz Issues and Wiz Defend Threats to Spike so a cloud security finding pages your on-call rotation, and resolving or rejecting it in Wiz closes the incident. - [Integrate Spike with Xitoring](https://docs.spike.sh/integrations-guideline/integrate-spike-with-xitoring.md): Integrate Spike with Xitoring to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more for server monitoring, uptime checks, and system performance, ensuring quick incident response - [Integrate Spike with Zabbix](https://docs.spike.sh/integrations-guideline/integrate-spike-with-zabbix.md): Send Zabbix monitoring alerts to Spike via webhook for instant on-call notifications on infrastructure issues. - [Integrate Spike with Zapier](https://docs.spike.sh/integrations-guideline/integration-spike-with-zapier.md): Automate incident creation and route alerts to different channels by connecting Zapier to Spike — no code required. - [Integrate Spike with Zebrium](https://docs.spike.sh/integrations-guideline/integrate-spike-with-zebrium.md): Connect Zebrium to Spike via webhook so machine-learning-detected anomalies trigger on-call incidents instantly. - [Remote MCP server](https://docs.spike.sh/mcp/remote-mcp-server.md): Connect AI assistants like Claude, ChatGPT, Cursor, and coding agents directly to Spike over the Model Context Protocol (MCP). - [Terraform provider](https://docs.spike.sh/terraform/terraform.md): Manage your Spike configuration as code with the official Terraform provider: escalation policies, services, integrations, alert routing rules, outbound webhooks and on-call schedules. - [Resources](https://docs.spike.sh/terraform/resources.md): The six Spike records the Terraform provider creates and owns: services, escalation policies, integrations, alert routing rules, outbound webhooks and on-call schedules. - [Data sources](https://docs.spike.sh/terraform/data-sources.md): The eight lookups the Terraform provider offers for referencing teams, users and existing Spike records by id, whether Terraform manages them or you created them in the dashboard. - [Roles and access](https://docs.spike.sh/administration/roles-and-access.md): Manage team roles and permissions in Spike to define exactly what each member can view, edit, or configure access to. - [SSO](https://docs.spike.sh/administration/sso.md): Configure SAML Single Sign-On (SSO) in Spike for both the incident dashboard and your public status page dashboard. - [Sign-in rules](https://docs.spike.sh/administration/sign-in-rules.md): Control which sign-in methods your team can use, and restrict Spike access by email domain, as an organisation admin. - [Our notification numbers](https://docs.spike.sh/administration/our-notification-numbers.md): Add Spike as a contact to receive alerts without interruption. Check whether your country supports calls and SMS. - [Contact the support team](https://docs.spike.sh/administration/contact-the-support-team.md): Ways to reach Spike's support team — via live chat, email, or a scheduled call — for any help with your account. - [Adding team members](https://docs.spike.sh/administration/adding-team-members.md): Invite new team members to your Spike organisation via the top navigation, or share a unique organisation invite link. - [Check if team is getting alerts](https://docs.spike.sh/administration/check-if-team-is-getting-alerts.md): Check whether your teammates have verified their phone and email, and send a reminder if alerts aren't reaching them. - [Removing team members](https://docs.spike.sh/administration/removing-team-members.md): Remove a team member from Spike and reassign their on-call duties, escalation policies, and any open incidents. ## API docs - [Getting started](https://docs.spike.sh/spike-api-docs/getting-started.md): Welcome to Spike's API to programmatically manage incidents and on-call schedules. - [Users](https://docs.spike.sh/spike-api-docs/users.md) - [Orgs](https://docs.spike.sh/spike-api-docs/orgs.md) - [Teams](https://docs.spike.sh/spike-api-docs/teams.md) - [Incidents](https://docs.spike.sh/spike-api-docs/incidents.md) - [Actions On Incidents](https://docs.spike.sh/spike-api-docs/actions-on-incidents.md) - [Suppressed Incidents](https://docs.spike.sh/spike-api-docs/suppressed-incidents.md) - [Integrations](https://docs.spike.sh/spike-api-docs/integrations.md) - [Escalations](https://docs.spike.sh/spike-api-docs/escalations.md) - [Alert Rules](https://docs.spike.sh/spike-api-docs/alert-rules.md) - [Services](https://docs.spike.sh/spike-api-docs/services.md) - [On-call](https://docs.spike.sh/spike-api-docs/on-call.md) - [On-call Overrides](https://docs.spike.sh/spike-api-docs/on-call-overrides.md) - [Status Pages](https://docs.spike.sh/spike-api-docs/status-pages.md) - [Components](https://docs.spike.sh/spike-api-docs/components.md) - [Status Page Incidents](https://docs.spike.sh/spike-api-docs/status-page-incidents.md) - [Planned Maintenances](https://docs.spike.sh/spike-api-docs/planned-maintenances.md) - [Subscribers](https://docs.spike.sh/spike-api-docs/subscribers.md) - [Models](https://docs.spike.sh/spike-api-docs/models.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation This site has an agentic ask interface you may use to query the documentation dynamically by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://docs.spike.sh/index.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. 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