> For the complete documentation index, see [llms.txt](https://docs.spike.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spike.sh/spike-api-docs/actions-on-incidents.md).

# Actions on Incidents

## Acknowledge incident

> \*\*Acknowledge\*\* one or more incidents. If any incident's integration has \[Acknowledge Timeout]\(<https://docs.spike.sh/incidents/acknowledge-timeout>) set, it will come into play. Accepts an array of incident counter ids (\*116, prim-122\*).

```json
{"openapi":"3.1.0","info":{"title":"Spike API","version":"1.0.0"},"tags":[{"name":"Actions on Incidents"}],"servers":[{"url":"https://api.spike.sh","description":"API server"}],"paths":{"/incidents/acknowledge":{"post":{"summary":"Acknowledge incident","description":"**Acknowledge** one or more incidents. If any incident's integration has [Acknowledge Timeout](https://docs.spike.sh/incidents/acknowledge-timeout) set, it will come into play. Accepts an array of incident counter ids (*116, prim-122*).","tags":["Actions on Incidents"],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"ids":{"type":"array","items":{"type":"string"}}}}}}},"responses":{"200":{"description":"Successful response","content":{"application/json":{"schema":{"type":"object"}}}},"400":{"description":"Bad request","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}},"401":{"description":"Unauthorized","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}}},"parameters":[{"name":"x-api-key","in":"header","required":true,"schema":{"type":"string"},"description":"Your API key. Find it in your Spike dashboard under Settings > API."},{"name":"x-team-id","in":"header","required":true,"schema":{"type":"string"},"description":"Team ID of the team you are making the request to."}]}}},"components":{"schemas":{"Error":{"type":"object","properties":{"message":{"type":"string","description":"Error message describing the problem"},"error":{"type":"string","description":"Error type or code"}}}}}}
```

## Resolve incident

> \*\*Resolves\*\* one or more incidents. Accepts an array of incident counter ids (\*116, prim-122\*).

```json
{"openapi":"3.1.0","info":{"title":"Spike API","version":"1.0.0"},"tags":[{"name":"Actions on Incidents"}],"servers":[{"url":"https://api.spike.sh","description":"API server"}],"paths":{"/incidents/resolve":{"post":{"summary":"Resolve incident","description":"**Resolves** one or more incidents. Accepts an array of incident counter ids (*116, prim-122*).","tags":["Actions on Incidents"],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"ids":{"type":"array","items":{"type":"string"}}}}}}},"responses":{"200":{"description":"Successful response","content":{"application/json":{"schema":{"type":"object"}}}},"400":{"description":"Bad request","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}},"401":{"description":"Unauthorized","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}}},"parameters":[{"name":"x-api-key","in":"header","required":true,"schema":{"type":"string"},"description":"Your API key. Find it in your Spike dashboard under Settings > API."},{"name":"x-team-id","in":"header","required":true,"schema":{"type":"string"},"description":"Team ID of the team you are making the request to."}]}}},"components":{"schemas":{"Error":{"type":"object","properties":{"message":{"type":"string","description":"Error message describing the problem"},"error":{"type":"string","description":"Error type or code"}}}}}}
```

## Escalate incident

> \*\*Escalates\*\* one or more incidents. Accepts an array of incident counter ids (\*116, prim-122\*).

```json
{"openapi":"3.1.0","info":{"title":"Spike API","version":"1.0.0"},"tags":[{"name":"Actions on Incidents"}],"servers":[{"url":"https://api.spike.sh","description":"API server"}],"paths":{"/incidents/escalate":{"post":{"summary":"Escalate incident","description":"**Escalates** one or more incidents. Accepts an array of incident counter ids (*116, prim-122*).","tags":["Actions on Incidents"],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"ids":{"type":"array","items":{"type":"string"}}}}}}},"responses":{"200":{"description":"Successful response","content":{"application/json":{"schema":{"type":"object"}}}},"400":{"description":"Bad request","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}},"401":{"description":"Unauthorized","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}}},"parameters":[{"name":"x-api-key","in":"header","required":true,"schema":{"type":"string"},"description":"Your API key. Find it in your Spike dashboard under Settings > API."},{"name":"x-team-id","in":"header","required":true,"schema":{"type":"string"},"description":"Team ID of the team you are making the request to."}]}}},"components":{"schemas":{"Error":{"type":"object","properties":{"message":{"type":"string","description":"Error message describing the problem"},"error":{"type":"string","description":"Error type or code"}}}}}}
```

## Unacknowledge incident

> \*\*Unacknowledge\*\* one or more incidents. Accepts an array of incident counter ids (\*116, prim-122\*).

```json
{"openapi":"3.1.0","info":{"title":"Spike API","version":"1.0.0"},"tags":[{"name":"Actions on Incidents"}],"servers":[{"url":"https://api.spike.sh","description":"API server"}],"paths":{"/incidents/unacknowledge":{"post":{"summary":"Unacknowledge incident","description":"**Unacknowledge** one or more incidents. Accepts an array of incident counter ids (*116, prim-122*).","tags":["Actions on Incidents"],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"ids":{"type":"array","items":{"type":"string"}}}}}}},"responses":{"200":{"description":"Successful response","content":{"application/json":{"schema":{"type":"object"}}}},"400":{"description":"Bad request","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}},"401":{"description":"Unauthorized","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}}},"parameters":[{"name":"x-api-key","in":"header","required":true,"schema":{"type":"string"},"description":"Your API key. Find it in your Spike dashboard under Settings > API."},{"name":"x-team-id","in":"header","required":true,"schema":{"type":"string"},"description":"Team ID of the team you are making the request to."}]}}},"components":{"schemas":{"Error":{"type":"object","properties":{"message":{"type":"string","description":"Error message describing the problem"},"error":{"type":"string","description":"Error type or code"}}}}}}
```

## Set priority

> Adds \*\*Priority\*\* to one or more incidents. Accepts an array of incident counter ids (\*116, prim-122\*). Priority can belong to one of \`p1, p2, p3, p4, p5\` values. Learn more about \[priority]\(<https://docs.spike.sh/incidents/priority-and-severity>)

```json
{"openapi":"3.1.0","info":{"title":"Spike API","version":"1.0.0"},"tags":[{"name":"Actions on Incidents"}],"servers":[{"url":"https://api.spike.sh","description":"API server"}],"paths":{"/incidents/priority":{"post":{"summary":"Set priority","description":"Adds **Priority** to one or more incidents. Accepts an array of incident counter ids (*116, prim-122*). Priority can belong to one of `p1, p2, p3, p4, p5` values. Learn more about [priority](https://docs.spike.sh/incidents/priority-and-severity)","tags":["Actions on Incidents"],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"priority":{"type":"enum","enum":["p1","p2","p3","p4","p5"]},"ids":{"type":"array","items":{"type":"string"}}}}}}},"responses":{"200":{"description":"Successful response","content":{"application/json":{"schema":{"type":"object"}}}},"400":{"description":"Bad request","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}},"401":{"description":"Unauthorized","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}}},"parameters":[{"name":"x-api-key","in":"header","required":true,"schema":{"type":"string"},"description":"Your API key. Find it in your Spike dashboard under Settings > API."},{"name":"x-team-id","in":"header","required":true,"schema":{"type":"string"},"description":"Team ID of the team you are making the request to."}]}}},"components":{"schemas":{"Error":{"type":"object","properties":{"message":{"type":"string","description":"Error message describing the problem"},"error":{"type":"string","description":"Error type or code"}}}}}}
```

## Set severity

> Adds \*\*Severity\*\* to one or more incidents. Accepts an array of incident counter ids (\*116, prim-122\*). Severity can belong to one of \`sev1, sev2, sev3\` values. Learn more about \[severity]\(<https://docs.spike.sh/incidents/priority-and-severity>)

```json
{"openapi":"3.1.0","info":{"title":"Spike API","version":"1.0.0"},"tags":[{"name":"Actions on Incidents"}],"servers":[{"url":"https://api.spike.sh","description":"API server"}],"paths":{"/incidents/severity":{"post":{"summary":"Set severity","description":"Adds **Severity** to one or more incidents. Accepts an array of incident counter ids (*116, prim-122*). Severity can belong to one of `sev1, sev2, sev3` values. Learn more about [severity](https://docs.spike.sh/incidents/priority-and-severity)","tags":["Actions on Incidents"],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"severity":{"type":"enum","enum":["sev1","sev2","sev3"]},"ids":{"type":"array","items":{"type":"string"}}}}}}},"responses":{"200":{"description":"Successful response","content":{"application/json":{"schema":{"type":"object"}}}},"400":{"description":"Bad request","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}},"401":{"description":"Unauthorized","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}}},"parameters":[{"name":"x-api-key","in":"header","required":true,"schema":{"type":"string"},"description":"Your API key. Find it in your Spike dashboard under Settings > API."},{"name":"x-team-id","in":"header","required":true,"schema":{"type":"string"},"description":"Team ID of the team you are making the request to."}]}}},"components":{"schemas":{"Error":{"type":"object","properties":{"message":{"type":"string","description":"Error message describing the problem"},"error":{"type":"string","description":"Error type or code"}}}}}}
```

## Remove priority

> \*\*Removes Priority\*\* to one or more incidents. Accepts an array of incident counter ids (\*116, prim-122\*).

```json
{"openapi":"3.1.0","info":{"title":"Spike API","version":"1.0.0"},"tags":[{"name":"Actions on Incidents"}],"servers":[{"url":"https://api.spike.sh","description":"API server"}],"paths":{"/incidents/priority/remove":{"delete":{"summary":"Remove priority","description":"**Removes Priority** to one or more incidents. Accepts an array of incident counter ids (*116, prim-122*).","tags":["Actions on Incidents"],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"ids":{"type":"array","items":{"type":"string"}}}}}}},"responses":{"200":{"description":"Successful response","content":{"application/json":{"schema":{"type":"object"}}}},"401":{"description":"Unauthorized","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}}},"parameters":[{"name":"x-api-key","in":"header","required":true,"schema":{"type":"string"},"description":"Your API key. Find it in your Spike dashboard under Settings > API."},{"name":"x-team-id","in":"header","required":true,"schema":{"type":"string"},"description":"Team ID of the team you are making the request to."}]}}},"components":{"schemas":{"Error":{"type":"object","properties":{"message":{"type":"string","description":"Error message describing the problem"},"error":{"type":"string","description":"Error type or code"}}}}}}
```

## Remove severity

> \*\*Removes Severity\*\* to one or more incidents. Accepts an array of incident counter ids (\*116, prim-122\*).

```json
{"openapi":"3.1.0","info":{"title":"Spike API","version":"1.0.0"},"tags":[{"name":"Actions on Incidents"}],"servers":[{"url":"https://api.spike.sh","description":"API server"}],"paths":{"/incidents/severity/remove":{"delete":{"summary":"Remove severity","description":"**Removes Severity** to one or more incidents. Accepts an array of incident counter ids (*116, prim-122*).","tags":["Actions on Incidents"],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"ids":{"type":"array","items":{"type":"string"}}}}}}},"responses":{"200":{"description":"Successful response","content":{"application/json":{"schema":{"type":"object"}}}},"401":{"description":"Unauthorized","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}}},"parameters":[{"name":"x-api-key","in":"header","required":true,"schema":{"type":"string"},"description":"Your API key. Find it in your Spike dashboard under Settings > API."},{"name":"x-team-id","in":"header","required":true,"schema":{"type":"string"},"description":"Team ID of the team you are making the request to."}]}}},"components":{"schemas":{"Error":{"type":"object","properties":{"message":{"type":"string","description":"Error message describing the problem"},"error":{"type":"string","description":"Error type or code"}}}}}}
```

## Enable/Disable public sharing

> Enable/Disable public sharing for an incident. If enabled, you will get the public url in response. Learn more about \[public sharing]\(<https://docs.spike.sh/incidents/sharing-incidents>)

```json
{"openapi":"3.1.0","info":{"title":"Spike API","version":"1.0.0"},"tags":[{"name":"Actions on Incidents"}],"servers":[{"url":"https://api.spike.sh","description":"API server"}],"paths":{"/incidents/{counterId}/public-sharing":{"patch":{"summary":"Enable/Disable public sharing","description":"Enable/Disable public sharing for an incident. If enabled, you will get the public url in response. Learn more about [public sharing](https://docs.spike.sh/incidents/sharing-incidents)","tags":["Actions on Incidents"],"parameters":[{"name":"x-api-key","in":"header","required":true,"schema":{"type":"string"},"description":"Your API key. Find it in your Spike dashboard under Settings > API."},{"name":"x-team-id","in":"header","required":true,"schema":{"type":"string"},"description":"Team ID of the team you are making the request to."},{"name":"counterId","in":"path","required":true,"schema":{"type":"string"},"description":"counterId parameter"}],"requestBody":{"required":true,"content":{"application/json":{"schema":{"type":"object","properties":{"publicSharing":{"type":"boolean"}}}}}},"responses":{"200":{"description":"Successful response","content":{"application/json":{"schema":{"type":"object"}}}},"400":{"description":"Bad request","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}},"401":{"description":"Unauthorized","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}},"404":{"description":"Not found","content":{"application/json":{"schema":{"$ref":"#/components/schemas/Error"}}}}}}}},"components":{"schemas":{"Error":{"type":"object","properties":{"message":{"type":"string","description":"Error message describing the problem"},"error":{"type":"string","description":"Error type or code"}}}}}}
```


---

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