# Live Call Routing

- [Introduction to Live Call Routing](/live-call-routing/introduction-to-live-call-routing.md): Live Call Routing, a direct phone line that connects incoming calls to on-call engineers.
- [Triggering incidents](/live-call-routing/triggering-incidents.md): Automatically trigger incidents from incoming calls using Live Call Routing.
- [Configuring with Twilio](/live-call-routing/lcr-with-twilio.md): Learn how to connect your Twilio number with Spike for Live Call Routing
- [Configuring with Plivo](/live-call-routing/lcr-with-plivo.md): Learn how to connect your Plivo number with Spike for Live Call Routing