# E-mail ## Get e-mail alerts for your incident from Spike In your escalation policy, you can choose to receive e-mail alert by selecting the **e-mail** option and the member who should receive it. ![e-mail alert on Spike](https://1743514643-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ln3jS1bJTTsE3yoEcOu%2Fuploads%2Fgit-blob-d1414902a3ceaca11226f34b99a3eb1fef01ee48%2Fimage%20\(129\)%20\(1\).png?alt=media\&token=c6cc55ff-22f1-43c6-a1f0-5a45117a823d) {% hint style="info" %} Emails are sent via one of our multiple emails - , . To make sure you always get the emails in your inbox, please download our vCard and add us as a contact in your email provider. {% endhint %} {% content-ref url="../administration/our-notification-numbers" %} [our-notification-numbers](https://docs.spike.sh/administration/our-notification-numbers) {% endcontent-ref %} Find our vCard by clicking on the link above ☝️ --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.spike.sh/alerts/email.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.