# E-mail

## Get e-mail alerts for your incident from Spike

In your escalation policy, you can choose to receive e-mail alert by selecting the **e-mail** option and the member who should receive it.

![e-mail alert on Spike](https://1743514643-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ln3jS1bJTTsE3yoEcOu%2Fuploads%2Fgit-blob-d1414902a3ceaca11226f34b99a3eb1fef01ee48%2Fimage%20\(129\)%20\(1\).png?alt=media\&token=c6cc55ff-22f1-43c6-a1f0-5a45117a823d)

{% hint style="info" %}
Emails are sent via one of our multiple emails - <alerts@spike.sh>, <alerts@spiked.sh>. To make sure you always get the emails in your inbox, please download our vCard and add us as a contact in your email provider.
{% endhint %}

{% content-ref url="../administration/our-notification-numbers" %}
[our-notification-numbers](https://docs.spike.sh/administration/our-notification-numbers)
{% endcontent-ref %}

Find our vCard by clicking on the link above ☝️