Integrating with Webhooks

Use spike's webhook and create an incident from your code.

Create an incident using our webhooks integration

Each webhook is unique to the service and escalation policy. Make sure you create a webhook integration and copy the webhook URL. Know how.

From your code, you can create an incident simply by making a POST request.

Create an incident

POST https://hooks.spike.sh/:token/push-events

Path Parameters

Name	Type	Description
token	string	Unique token for your webhook integration

Request Body

Name	Type	Description
title	string	This will be the title of your incident. Failing to add this will create an empty incident. Read more about this below 👇
body	string	Accepts objects and strings. This data will be in your incident details
severity	string	Sets the severity on your incident. Options are sev1, sev2, and sev3.
priority	string	Sets the priority on your incident. Options are p1, p2, p3, p4, and p5

200 Cake successfully retrieved.

{ Ok: true }

500 Could not process your request.

{}

The above request will create a new incident. Please make sure you have used the correct webhook URL. If you have copied the URL from the dashboard then the token **** should already be present. A new incident is created soon as make a POST request. A successful request will get you 200 HTTP response status code.

When is a new incident NOT created?

If the integration has an open incident (not resolved state) __ with the same title then a new incident will NOT be created.

What is the title's significance?

The title plays an important role really. A new incident will use this title and it will be sent on all alter channels. The title acts as a unique identifier to perform group actions, suppress repeated incidents and also to auto-resolve them.

What happens if I miss adding a title?

Failing to add title would create incidents with no message. This also means that it will NOT group, suppress or auto-resolve these incidents.

We highly recommend you add a title to your POST request while creating an incident

Auto-resolve incident

POST https://hooks.spike.sh/:token/push-events

Path Parameters

Name	Type	Description
token	string	Unique token for your webhook integration

Request Body

Name	Type	Description
status	string	resolve
body	string	As of now, you can add any message about the incident you would like here. Accepts objects too.
title	string	This will be the title of your incident. Failing to add this will create an empty incident title with all other parameters. Read more about this below 👇

200 Cake successfully retrieved.

{ Ok: true }

500 Could not process your request.

{}

The above request will automatically resolve incidents. We use the title and the token to uniquely get open incidents and resolve them.

All you need is to add the status parameter as 'resolve' in your POST request. The rest of the parameters are the same as creating incident request.

Make sure to have the same title while resolving, otherwise it won't work.