> For the complete documentation index, see [llms.txt](https://docs.spike.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spike.sh/incidents/reassign-incidents.md).

# Reassign incidents

Reassign any incident to a different team member directly from the dashboard, incident page, or service view page.

You can reassign any incident to a team member. Once reassigned, they receive an email notification.

## How to reassign

Select one or more incidents and click **Reassign** in the incidents table header.

<figure><img src="https://1743514643-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ln3jS1bJTTsE3yoEcOu%2Fuploads%2Fgit-blob-eaea935413e0f8a3abd8005a08ec517646cea9c1%2Fincidents-reassign-1.png?alt=media" alt="Reassign button on the incidents table"><figcaption><p>The Reassign button appears in the incidents table header after selecting an incident.</p></figcaption></figure>

<figure><img src="https://1743514643-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ln3jS1bJTTsE3yoEcOu%2Fuploads%2Fgit-blob-8438773aa166bce80a3445099732dab95b4f6ddc%2Fincidents-reassign-2.png?alt=media" alt="Reassign responders modal"><figcaption><p>Add or remove responders from the reassign modal.</p></figcaption></figure>

The reassign option is available from:

* Incidents page
* Inside the incident

{% hint style="danger" %}
You cannot reassign an incident to a team member with the **Support** role.
{% endhint %}

## Effect on escalations

Reassigning an incident does not affect the escalation policy. The policy continues running as configured.
