Spike.sh
DashboardWebsite
Search…
Introduction
What is Spike.sh?
Incidents
What is an incident?
Incident lifecycle
Incident statuses
How to change incident status?
Acknowledge timeout
Grouping incidents
Priority and Severity
Mute alerts
Reassign incidents
Sharing incidents
Why does message parsing fail?
Alerts
Phone
SMS
E-mail
Slack
Microsoft Teams
Pushover
Discord
Alert rules
Vacation mode
Services
Introduction to services on Spike
Escalations
Introduction to escalations
How to create an escalation policy?
Repeat escalations
Archive escalation policy
On-call schedules
Introduction to On-call schedules
Create On-call schedule
Introduction to Slots in schedules
Introduction to Layers in on-call schedules
Override an on-call
Add on-call schedule to your calendar
Notifications for on-call shifts
Integrations guideline
Create integration and service on our dashboard
Setup integrations
Archive an integration
Integrating with Webhooks
Integrate Spike with Email
Integrate Spike with AWS
Integrate Spike with Google Cloud
Integrate Spike with Sematext
Integrate Spike with Healthchecks
Integrate Spike with Pingdom
Integrate Spike.sh with Sentry
Integrate Spike with Sentry webhook
Integrate Spike with Apex ping
Integrate Spike with Uptime Robot
Integrate Spike with Twilio
Integrate Spike with Microsoft Azure
Integrate Spike with Honeybadger
Integrate Spike with Rollbar
Integrate Spike with Travis CI
Integrate Spike with Heroku
Integrate Spike with Datadog
Integrate Spike with Needle.sh
Integrate Spike with Cronitor
Integrate Spike with Bugsnag
Integrate Spike with Grafana
Integrate Spike with Prometheus
Integrate Spike with Instana
Integrate Spike with Zapier
Integrate Spike with Librato
Integrate Spike with Checkly
Integrate Spike with AppSignal
Integrate Spike with New Relic
Integrate Spike with Site24x7
Integrate Spike with Stackify
Integrate Spike with Scout-apm
Integrate Spike with Oh-Dear
Integrate Spike with Nixstats
Integrate Spike with Server Density
Integrate Spike with Raygun
Integrate Spike with Lightstep
Integrate Spike with Runscope
Integrate Spike with Honeycomb
Integrate Spike with Graylog
Integrate Spike with Checkmk
Integrate Spike with Hyperping
Integrate Spike with Epsagon
Integrate Spike with Uptime
Integrate Spike with Splunk
Integrate Spike with Sumo Logic
Integrate Spike with Thousand Eyes
Integrate Spike with Loggly
Integrate Spike with Elastic Cloud
Integrate Spike with App Optics
Integrate Spike with NodePing
Integrate Spike with Scalyr
Integrate Spike with Moogsoft
Integrate Spike with AppDynamics
Integrate Spike with Dynatrace
Integrate Spike with CopperEgg
Integrate Spike with Coralogix
Integrate Spike with ElastAlert
Integrate Spike with LogDNA
Integrate Spike with Zebrium
Integrate Spike with LibreNMS
Integrate Spike with Uptime Kuma
Integrate Spike with Logentries
Integrate Spike with Logz
Integrate Spike with Ghost Inspector
Integrate Spike with Hetrix Tools
Integrate Spike with LogRocket
Integrate Spike with StatusCake
Integrate Spike with Sysdig
Integrate Spike with Wavefront
Integrate Spike with Buildkite
Integrate Spike with Semaphore
Administration
Roles and access
Our notification numbers
Contact the support team
Adding team members
Check if team is getting alerts
Removing team members
Additional resources
Create a badge
Powered By GitBook
Override an on-call
Overriding gives you the ability to add someone on-call to cover others shift for a specific period of time

What is an on-call override?

Overrides give you the ability to plan on-call coverage for the absence of members in the schedule. Have a dentist's appointment or had a rough week and don't wish to be on-call? Creating an override to get a member from your team to cover the schedule instead of editing your entire schedule.
An on-call override does not repeat like your regular schedule. This makes it easier for someone to be on-call temporarily for a specific period of time

Adding an override

To add an override, visit your on-call schedule > settings > override
Adding an override
From the above example, Jay will be on-call from 28th April midnight to 30th April midnight. Adding a comment helps give context for the override.
On-call schedule with an override

Deleting an override

You can remove an override using the delete icon from within the schedule. You needn't edit the on-call schedule to delete the override layer.

How many overrides can we add?

You can choose to add as many overrides as you want.
Ensure to delete the older overrides so as to avoid confusion. If two overrides overlap then the last added will take precedence.

Editing an on-call schedule

You will not see override layers while editing an on-call schedule. This is by design as overrides don't tend to repeat.
On-call schedules - Previous
Introduction to Layers in on-call schedules
Next - On-call schedules
Add on-call schedule to your calendar
Last modified 6mo ago
Copy link
Contents
What is an on-call override?
Adding an override
Deleting an override
How many overrides can we add?
Editing an on-call schedule