> For the complete documentation index, see [llms.txt](https://docs.spike.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spike.sh/oncall-schedules/override-an-on-call.md).

# Override an on-call

On-call overrides assign temporary, one-time shift coverage for a member without changing the underlying schedule.

<figure><img src="https://1743514643-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ln3jS1bJTTsE3yoEcOu%2Fuploads%2Fgit-blob-386f5420629ef9db70a1d14f2f9980e2d4e9abc4%2Foverride-cover.png?alt=media" alt="On-call overrides on Spike"><figcaption></figcaption></figure>

Overrides are one-time, non-recurring adjustments. Use them when someone needs short-term coverage without altering the schedule itself.

## Adding an override

From your [on-call schedule](https://app.spike.sh/on-calls), press `O` or click **Override**. Add the team member's name, start and end time, and an optional comment for context. Save to apply.

There are two ways to use overrides:

{% tabs %}
{% tab title="Cover a user's shift" %}
The override replaces a specific member's on-call time. In the example below, Chen Taylor covers Maya Khan's shift from June 18th, 2026 (9:00 AM) to June 19, 2026 (9:00 AM).

<figure><img src="https://1743514643-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ln3jS1bJTTsE3yoEcOu%2Fuploads%2Fgit-blob-a04b841f6c70818fa9b9422b69394dc705f54a1d%2Foncall-override-cover-user-shift-1.png?alt=media" alt="Override covering a specific user&#x27;s shift"><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Cover everyone's shift" %}
The override takes over all on-call responsibilities for the selected time window. In the example below, James covers everyone's shifts from June 22nd, 2026 (9:00 AM) to June 29th, 2026 (9:00 AM).

<figure><img src="https://1743514643-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ln3jS1bJTTsE3yoEcOu%2Fuploads%2Fgit-blob-ad4486cac42b359de66d0b010d1c5e640369c853%2Foncall-override-cover-everyone-shift-1.png?alt=media" alt="Override covering everyone&#x27;s shifts"><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

## FAQs

### Can I add multiple overrides for the same time period?

Yes. If overrides overlap, the most recently added override takes precedence.

### Can I override the schedule for multiple team members at once?

No. Each override covers one user. Add separate overrides for each member you want to cover.

### Are notifications sent when an override is added or removed?

Yes. Team members involved in the override receive notifications about the change.

### Who can add or remove overrides?

Anyone without a Viewer role can add and delete overrides. This permission is fixed and cannot be customized.
