Spike.sh
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Introduction
What is Spike.sh?
Incidents
What is an incident?
Incident lifecycle
Incident statuses
How to change incident status?
Acknowledge timeout
Grouping incidents
Priority and Severity
Mute alerts
Reassign incidents
Sharing incidents
Why does message parsing fail?
Alerts
Phone
SMS
E-mail
Slack
Microsoft Teams
Pushover
Discord
Alert rules
Vacation mode
Services
Introduction to services on Spike
Escalations
Introduction to escalations
How to create an escalation policy?
Repeat escalations
Archive escalation policy
On-call schedules
Introduction to On-call schedules
Create On-call schedule
Introduction to Slots in schedules
Introduction to Layers in on-call schedules
Override an on-call
Add on-call schedule to your calendar
Notifications for on-call shifts
Status Pages
Create Status page
Create public Incident on status page
Create Planned Maintenance on status page
Edit Planned Maintenance
Add custom domain to status page
Uptime
Create Uptime monitor
Integrations guidelines
Create integration and service on our dashboard
Setup integrations
Archive an integration
Integrating with Webhooks
Integrate Spike with Email
Integrate Spike with AWS
Integrate Spike with Google Cloud
Integrate Spike with Sematext
Integrate Spike with Healthchecks
Integrate Spike with Pingdom
Integrate Spike.sh with Sentry
Integrate Spike with Sentry webhook
Integrate Spike with Apex ping
Integrate Spike with Uptime Robot
Integrate Spike with Twilio
Integrate Spike with Microsoft Azure
Integrate Spike with Honeybadger
Integrate Spike with Rollbar
Integrate Spike with Travis CI
Integrate Spike with Heroku
Integrate Spike with Datadog
Integrate Spike with Needle.sh
Integrate Spike with Cronitor
Integrate Spike with Bugsnag
Integrate Spike with Grafana
Integrate Spike with Prometheus
Integrate Spike with Instana
Integrate Spike with Zapier
Integrate Spike with Librato
Integrate Spike with Checkly
Integrate Spike with AppSignal
Integrate Spike with New Relic
Integrate Spike with Site24x7
Integrate Spike with Stackify
Integrate Spike with Scout-apm
Integrate Spike with Oh-Dear
Integrate Spike with Nixstats
Integrate Spike with Server Density
Integrate Spike with Raygun
Integrate Spike with Lightstep
Integrate Spike with Runscope
Integrate Spike with Honeycomb
Integrate Spike with Graylog
Integrate Spike with Checkmk
Integrate Spike with Hyperping
Integrate Spike with Epsagon
Integrate Spike with Uptime
Integrate Spike with Splunk
Integrate Spike with Sumo Logic
Integrate Spike with Thousand Eyes
Integrate Spike with Loggly
Integrate Spike with Elastic Cloud
Integrate Spike with App Optics
Integrate Spike with NodePing
Integrate Spike with Scalyr
Integrate Spike with Moogsoft
Integrate Spike with AppDynamics
Integrate Spike with Dynatrace
Integrate Spike with CopperEgg
Integrate Spike with Coralogix
Integrate Spike with ElastAlert
Integrate Spike with LogDNA
Integrate Spike with Zebrium
Integrate Spike with LibreNMS
Integrate Spike with Uptime Kuma
Integrate Spike with Logentries
Integrate Spike with Logz
Integrate Spike with Ghost Inspector
Integrate Spike with Hetrix Tools
Integrate Spike with LogRocket
Integrate Spike with StatusCake
Integrate Spike with Sysdig
Integrate Spike with Wavefront
Integrate Spike with Buildkite
Integrate Spike with Semaphore
Integrate Spike with Better Uptime
Integrate Spike with Hexowatch
Administration
Roles and access
Our notification numbers
Contact the support team
Adding team members
Check if team is getting alerts
Removing team members
Additional resources
Create a badge
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Roles and access
Learn more about roles and their access privileges on Spike.sh
These are the different roles available:
  1. 1.
    Admin - can remove anyone from the team
  2. 2.
    Member - cannot remove anyone from the team
  3. 3.
    Support - Cannot remove anyone from the team and cannot change incident status.

Access control

In accordance to keeping it simple for you and your team members to use our platform, we have kept access control simple with transparency in mind.
Feature
Access
Get alerts
Everyone
Change incident status
Admins and Members only
Action on alerts
Admins and Members only
Access incidents
Everyone
Create incidents
Everyone
Manage integrations
Everyone
Manage services
Everyone
Manage reports
Everyone
Manage billing
Everyone
Manage on-call
Everyone
Invite members
Everyone
Create badges
Everyone
Have suggestions? please reach out and help us build better access control
Integrations guidelines - Previous
Integrate Spike with Hexowatch
Next - Administration
Our notification numbers
Last modified 9mo ago
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Contents
Access control