Additional resources

Roles and access

Learn more about roles and their access privileges on Spike.sh

These are the different roles available:

  1. Admin - can remove anyone from the team

  2. Member - cannot remove anyone from the team

  3. Support - Cannot remove anyone from the team and cannot change incident status.

Access control

In accordance to keeping it simple for you and your team members to use our platform, we have kept access control simple with transparency in mind.

Feature

Access

Get alerts

Everyone

Change incident status

Admins and Members only

Action on alerts

Admins and Members only

Access incidents

Everyone

Create incidents

Everyone

Manage integrations

Everyone

Manage services

Everyone

Manage reports

Everyone

Manage billing

Everyone

Manage on-call

Everyone

Invite members

Everyone

Create badges

Everyone

Have suggestions? please reach out and help us build better access control