JIRA Cloud

Send your incident data to JIRA to plan, collaborate, and add to your next spring

How to set up JIRA Cloud?

Head up to Settings > Organization and find the Task management integrations section. The connect will take you to JIRA to safely authenticate and grant us permission to create tasks on JIRA.
You can also alternatively set up from the Incidents table or from the incident details page
Once setup, every member across every team from your account will have access to create tickets on JIRA from

How to create a ticket on JIRA from

There are 2 ways.
  1. 1.
    From the incidents table.
Create a ticket from the incidents table
2. From the incident details page
Use the actions section on incident page to create ticket on JIRA
You will need to fill in some details to create the ticket like the example below
Fill in the details to create ticket on JIRA from