Grouping incidents
Spike automatically groups repeated incidents so you can see how often an issue recurs and when it first appeared.
When the same incident fires multiple times, Spike groups them under the original incident rather than creating new ones. This keeps your dashboard clean and gives you a clear picture of how often an issue is recurring.
Each grouped incident shows:
How many times it has repeated
When it first occurred
When it last occurred
When each recurrence happened
This helps you judge whether an issue is a one-off or a pattern. If an incident has repeated dozens of times, it's likely affecting your customers and worth prioritizing over something that fired once.
Last updated