Shortcut

Connect Shortcut to Spike to create stories from incidents, covering follow-up work like root cause analysis fast.

Spike's Shortcut integration creates stories from incidents. Stories cover follow-up work like root cause analysis or longer-term fixes that go beyond immediate incident response.

How to set up

Go to Integrations and find the Shortcut integration. Click Connect and enter your Shortcut API key. Spike validates the key and completes the connection.

Shortcut setup in Integrations.

Once set up, every team member in your account can create stories in Shortcut from Spike. Spike does not read any data from your Shortcut account.

How to create a story

Open the incident details page and use the actions section to create a Shortcut story.

Create a story from the incident details page.

You can pre-configure story details before sending to Shortcut.

Pre-configure story details.

Automate with Playbooks

Use Playbooks to automate creating Shortcut stories. For example, create a story automatically for every new incident with a specific title or on a specific service.

Automate Shortcut stories with Playbooks.

Team members with the right permissions can also run the Playbook manually.