Notifications for on-call shifts
Get notifications via phone call, WhatsApp, Telegram, SMS, Email, Slack, Microsoft Teams, and Discord when your on-call shift starts and ends.
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Get notifications via phone call, WhatsApp, Telegram, SMS, Email, Slack, Microsoft Teams, and Discord when your on-call shift starts and ends.
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Was this helpful?
Stay updated on your on-call shifts with notifications across multiple channels. Spike supports both personal and team-wide notifications for on-call schedules.
Receive direct alerts when your on-call shift starts or ends:
Phone calls
SMS
Telegram
Notify your team when any member starts or ends their shift:
Slack
Microsoft Teams
Discord
You can choose to receive alerts over Phone calls, WhatsApp, Telegram, SMS, and Email when your shift starts or ends.
To enable notifications:
Enable alerts separately for Shift Start and Shift End.
Once saved, notifications will apply to all on-call schedules you are part of.
Personal on-call settings apply to all on-call schedules. However, you can override them for specific schedules by updating their individual settings.
You can also customize alerts per on-call schedule in the schedule's settings.
You can set up notifications when anyone in your team starts or ends an on-call shift.
To enable:
Select channels where notifications should be sent.
Once saved, all members in the selected Slack channels will receive updates on shift start and end.
Similar settings are available for Microsoft Teams and Discord.
If you prefer different notification settings for a specific on-call schedule (e.g., Primary On-Call), you can override your global settings.
To override:
Visit the On-Call Schedule Settings for the specific schedule.
Choose custom shift start and end alerts on different channels.
Save your preferences.
Overrides only apply to the selected schedule, while your global on-call settings remain unchanged.