Get notifications on phone call, SMS, Email and Slack when your on-call shift starts and ends
Notifications for on-call shifts
Currently, we support alerts across all on-call schedules. It's a great way to stay updated when your on-call shift starts. Available channels for notifications are Phone call, SMS, Email, and Slack.
When your shift starts/ends
You can choose to get alerts over Phone calls, SMS, and Email when your shift starts or ends. Visit On-call notifications in settings and enable alerts separately for Shift start and Shift end. Once saved, you would get notifications for any on-call schedules you are part of.
Phone call when shift starts and only an Email when shift ends
When any member of your team starts/ends on-call shift
You can set up Slack notifications when anyone of your team starts and ends a shift across all on-call schedules. Visit Slack settings and set up channels you would like to receive notifications on. Once saved, all members in selected Slack channels will receive updates on shift start and end.