Notifications for on-call shifts
Get notifications via phone call, WhatsApp, Telegram, SMS, Email, Slack, Microsoft Teams, and Discord when your on-call shift starts and ends.
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Get notifications via phone call, WhatsApp, Telegram, SMS, Email, Slack, Microsoft Teams, and Discord when your on-call shift starts and ends.
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Stay updated on your on-call shifts with notifications across multiple channels. Spike supports both personal and team-wide notifications for on-call schedules.
Receive direct alerts when your on-call shift starts or ends:
Phone calls
SMS
Telegram
Notify your team when any member starts or ends their shift:
Slack
Microsoft Teams
Discord
Webhooks
You can choose to receive alerts over Phone calls, WhatsApp, Telegram, SMS, and Email when your shift starts or ends.
To enable notifications:
Enable alerts separately for Shift Start and Shift End.
Once saved, notifications will apply to all on-call schedules you are part of.
You can also customize alerts per on-call schedule in the schedule's settings.
You can set up notifications when anyone in your team starts or ends an on-call shift.
To enable:
Select one or more channels where notifications should be sent.
Once saved, all members in the selected Slack channels will receive updates on shift start and end.
Similar settings are available for Microsoft Teams and Discord.
You can configure outbound webhooks to trigger using POST, PUT, or GET requests. Spike will send a webhook each time an on-call shift starts or ends, with separate requests for each event.
If one shift ends and another begins immediately, Spike will trigger both the end and start webhooks in quick succession—each with its own payload.
The webhook payload includes detailed information about the on-call schedule and the shift member. Refer below:
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