> For the complete documentation index, see [llms.txt](https://docs.spike.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spike.sh/alerts/personal-alerts-management/during-office-hours.md).

# During office hours

<figure><img src="/files/YRqvUXeY3xQXnBrTDcrz" alt="Alerts during office hours settings in Spike"><figcaption><p>Configure alert preferences for office hours.</p></figcaption></figure>

## Alerts during office hours

Customize how you receive alerts during office hours, whether for incident triggers or resolutions. If you’re working at your desk, you might prefer to route all SMS alerts to the [mobile app](/alerts/mobile-app-alerts.md) for better accessibility. Field engineers may prefer to continue receiving alerts via [SMS](/alerts/sms.md).

{% hint style="info" %}
On-call shift start/end alerts remain unaffected. If an incident occurs during your on-call shift within office hours, alerts will be sent according to your configured settings.
{% endhint %}

#### Set up

{% tabs %}
{% tab title="Mobile app" %}

* Go to `Settings`
* Tap on `Alerts during office hours`
* Configure your alert preferences and tap `Save`
  {% endtab %}

{% tab title="Desktop" %}

* Navigate to `Your account settings`([Dashboard link](https://app.spike.sh/settings/personal-modes#office-mode-alerts))
* Click `Modes`
* Configure your alert preferences and click `Save`
  {% endtab %}
  {% endtabs %}

### Setting office hours

By default, your office hours are set to Monday through Friday, 9 AM to 5 PM in your local timezone ([found on profile page](https://app.spike.sh/settings/personal-profile)). You can customize these hours to fit your schedule, including different days and times.

#### Set up

{% tabs %}
{% tab title="Mobile app" %}

* Go to `Settings`
* Tap on `Office hours`
* Select your preferred days and times
  {% endtab %}

{% tab title="Desktop" %}

* Navigate to `Your account settings` ([Dashboard link](https://app.spike.sh/settings/personal-modes))
* Click `Modes`
* Select your times and click `Save`
  {% endtab %}
  {% endtabs %}

**Download Spike mobile app**

* [iOS](https://apps.apple.com/au/app/spike-sh/id1586777789)
* [Android](https://play.google.com/store/apps/details?id=sh.spike.spike_sh_app)

#### Explore

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><strong>Resolved incident alerts</strong></td><td>Alerts when incidents are resolved</td><td><a href="/pages/tcItPmwLUl0mWX7hXPRN">/pages/tcItPmwLUl0mWX7hXPRN</a></td><td><a href="/files/i02pHCAcjjxEDvLvnL2g">/files/i02pHCAcjjxEDvLvnL2g</a></td></tr><tr><td><strong>Out of office</strong></td><td>Step away confidently by scheduling Out of office</td><td><a href="/pages/z6JBKPPBPBlr6lmjsAGu">/pages/z6JBKPPBPBlr6lmjsAGu</a></td><td><a href="/files/0UUQeewHIUzNsP1o13I5">/files/0UUQeewHIUzNsP1o13I5</a></td></tr><tr><td><strong>Deep work and Cooldown modes</strong></td><td>Catch a break with our 2 modes</td><td><a href="https://github.com/spikehq/gitbook-docs/blob/main/alerts/personal-alerts-management/deep-work-and-cooldown-modes.md">https://github.com/spikehq/gitbook-docs/blob/main/alerts/personal-alerts-management/deep-work-and-cooldown-modes.md</a></td><td><a href="/files/rVQIhr3z9gdMPnbTePhS">/files/rVQIhr3z9gdMPnbTePhS</a></td></tr></tbody></table>


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.spike.sh/alerts/personal-alerts-management/during-office-hours.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.