# Telegram

## Telegram notifications

Telegram bots are super nice with great control to it's users. The convenience factor has driven us to build a Telegram bot too.

[We are @SpikedHQ\_bot on Telegram](https://t.me/SpikeHQ_bot)

You can instantly start a conversation with our bot to connect and start receiving alerts. You can use our Telegram bot to -

1. Receive alerts for
   1. Incidents. You can now add Telegram in escalation policies.
   2. On-call shifts. Get shift start and end alerts in your account settings
2. Acknowledge and resolve any of your incidents

Use `/connect` command to connect Telegram with your Spike.sh account.

{% hint style="success" %}
Use `/ack` or `/acknowledge` to acknowledge any incident. Similarly, you can use `/res` or `/resolve` to resolve any incident.
{% endhint %}

![Just a taste of how incident alerts on Telegram look like](https://1743514643-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ln3jS1bJTTsE3yoEcOu%2Fuploads%2Fgit-blob-a78f27080690762b99b7cbf5068f8e67be2f5dab%2FScreenshot%20from%202022-07-22%2012-34-47.png?alt=media\&token=ce07f8d4-7c19-4f13-93bb-5cd47f19e739)

To start receiving on-call shift alerts, visit Settings > Account > On-call notifications or [click here](https://app.spike.sh/settings/personal-on-call)

\_\_

*ps: You can connect Telegram to only one Spike.sh account*