> For the complete documentation index, see [llms.txt](https://docs.spike.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spike.sh/alerts/telegram.md).
# Telegram
Spike's Telegram bot is [@SpikeHQ\_bot](https://t.me/SpikeHQ_bot). Run `/connect` to link your Spike account and start receiving alerts.
You can receive alerts for:
* New incidents
* On-call shift start
* On-call shift end
Incident alert on Telegram.
Add Telegram to your [escalation policies](https://app.spike.sh/escalations) to receive incident alerts. For on-call shift alerts, visit [On-call settings](https://app.spike.sh/settings/personal-on-call).
{% hint style="success" %}
Use `/ack` or `/acknowledge` to acknowledge an incident. Use `/res` or `/resolve` to resolve one.
{% endhint %}
{% hint style="info" %}
Telegram can only be connected to one Spike account at a time.
{% endhint %}
---
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