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Mute alerts
Mute alerts on an incident to stop notifications for a set period without resolving it.
Muting stops all alerts for an incident and its repeated occurrences for a set period. The incident stays open and logged. Spike just stops notifying your team about it.
This is useful for low-priority incidents you're aware of but don't need to act on immediately. Instead of getting alerted repeatedly, you mute it and come back when you're ready.
Mute alerts on an incident for a set duration.
Mute duration options
1 hour
10 hours
1 day
1 week
1 month
Forever
Use Forever carefully. Muting an incident permanently means your team will never be alerted about it again, even if it keeps recurring.
