Change on-call rotation day
You can change the shift rotation day for your on-call. Here's how.
Suppor you have an on-call on weekly shift which rotates every Wednesday and wish to change it to rotate from Monday (or any other day) then please read carefully.
It comes with 2 caveats though and this documents how to solve them. Please read carefully before changing.
Assume we have a Primary on-call schedule with A,B,C,and D as on-call members in the exact sequence rotating their duties on a weekly basis. C is currently on-call. Next week, D will be on-call.
You must use the
schedule to startoption. This helps you to schedule an on-call to start a future date. The strategy here is to change the existing schedule to start on the next Monday (or the day you wish to start). To change, Visit on-call schedule > edit > select next monday on the calendar in
Schedule on-call start> update on-call schedule.
Caveats! Be wary of this. There are 2 caveats since our systems will pretty much treat this as a new on-call schedule.
- 1.No-one will be on-call till the next Monday. To solve this problem, we would recommend you add an override to cover the gap till then.
- 2.This will also change the on-call order. Before updating, C was currently on-call and D was supposed to go on-call next week. But now, we will have nobody on-call and A will be on-call again starting Monday. This resets the cycle.
To combat the above caveats, we recommend the following actions
- 1.Add C as an override till the next Monday.
- 2.Change the order of members going on-call to D,A,B,C. To do this, visit on-call schedule > edit > scroll to the layer and rearrage the order by holding the
::dots icon next to the names.
This would change the rotations from Monday to Monday.
No, this operation cannot be undone. To test, feel free to create a new on-call schedule. You can archive it later.
No, we don't support scheduling an on-call to start in the past.