> For the complete documentation index, see [llms.txt](https://docs.spike.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spike.sh/readme.md).

# Introduction

Spike is an incident management platform for on-call teams. These docs cover setting up integrations, on-call schedules, escalation policies, Playbooks, and status pages. For questions or feedback, email <support@spike.sh>.

## Spike basics

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td>Incident management</td><td>Track and respond to incidents from one place</td><td><a href="/pages/-Ln7Jrrib-GABSd0t_oP">/pages/-Ln7Jrrib-GABSd0t_oP</a></td><td><a href="/files/z2O2LyQ7XsxL8IiNmsd1">/files/z2O2LyQ7XsxL8IiNmsd1</a></td></tr><tr><td>On-call schedules</td><td>Set up rotations so the right person is always on call</td><td><a href="/pages/-MLmNTlYf7MkeKMoPtiB">/pages/-MLmNTlYf7MkeKMoPtiB</a></td><td><a href="/files/D9qMuooOURP7SXrnU2LU">/files/D9qMuooOURP7SXrnU2LU</a></td></tr><tr><td>Alerts</td><td>Phone calls, SMS, Slack, Microsoft Teams, and more</td><td><a href="/pages/-LrrN8fM_84a62TW-cD_">/pages/-LrrN8fM_84a62TW-cD_</a></td><td><a href="/files/gFpzo5ay40IJU098GYev">/files/gFpzo5ay40IJU098GYev</a></td></tr><tr><td>Escalations</td><td>Route alerts through a policy until someone responds</td><td><a href="/pages/-Ln7JflE0gIm9lfFhom5">/pages/-Ln7JflE0gIm9lfFhom5</a></td><td><a href="/files/S2sOK4KXRlMRhisDXEOk">/files/S2sOK4KXRlMRhisDXEOk</a></td></tr><tr><td>Integrations</td><td>Connect your monitoring tools to trigger incidents in Spike</td><td><a href="/pages/-Ln3rb4wLUFeI-OAPcmq">/pages/-Ln3rb4wLUFeI-OAPcmq</a></td><td><a href="/files/lC5whkpcYEdyRppbpIlQ">/files/lC5whkpcYEdyRppbpIlQ</a></td></tr><tr><td>Playbooks</td><td>Automate response actions when incidents occur</td><td><a href="/pages/nPOqNR4PkKDhyHw0RER4">/pages/nPOqNR4PkKDhyHw0RER4</a></td><td><a href="/files/JMZezGxHGanBdtTN3A05">/files/JMZezGxHGanBdtTN3A05</a></td></tr><tr><td>Status pages</td><td>Publish system status updates for customers</td><td><a href="/pages/enaxhtAsdgSZQhb0yvsD">/pages/enaxhtAsdgSZQhb0yvsD</a></td><td><a href="/files/uF7OkEKXX960kpsaQdkJ">/files/uF7OkEKXX960kpsaQdkJ</a></td></tr><tr><td>Collaboration</td><td>Connect task management and helpdesk tools to incidents</td><td><a href="/pages/4F2uMlWOh4W68PJQrDVd">/pages/4F2uMlWOh4W68PJQrDVd</a></td><td><a href="/files/kahEKAKhSxk3SX7PA6Gn">/files/kahEKAKhSxk3SX7PA6Gn</a></td></tr><tr><td>Administration</td><td>Manage team members, roles, and access</td><td><a href="/pages/-MWiQzFO2gYPFWD23-fN">/pages/-MWiQzFO2gYPFWD23-fN</a></td><td><a href="/files/ktm2dSK4lbuKfiVNEoNt">/files/ktm2dSK4lbuKfiVNEoNt</a></td></tr></tbody></table>