> For the complete documentation index, see [llms.txt](https://docs.spike.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spike.sh/readme.md). # Introduction Documentation for Spike's incident management platform — integrations, on-call schedules, escalation policies, Playbooks, and status pages. Spike is an incident management platform for on-call teams. These docs cover setting up integrations, on-call schedules, escalation policies, Playbooks, and status pages. For questions or feedback, email . ## Spike basics


Incident management	Track and respond to incidents from one place	What is an incident?	incident card cover.png
On-call schedules	Set up rotations so the right person is always on call	Introduction to On-call schedules	oncall card cover.png
Alerts	Phone calls, SMS, Slack, Microsoft Teams, and more	Phone alerts	Alerts card cover.png
Escalations	Route alerts through a policy until someone responds	Escalation policies	Escalations card cover.png
Integrations	Connect your monitoring tools to trigger incidents in Spike	Create integration and service on our dashboard	Integrations card cover.png
Playbooks	Automate response actions when incidents occur	Playbooks	Automation card cover.png
Status pages	Publish system status updates for customers	Create a status page	Statuspage card cover.png
Collaboration	Connect task management and helpdesk tools to incidents	Task management integrations	Collaboration card cover.png
Administration	Manage team members, roles, and access	Roles and access	Administration card cover.png