Integrate Spike with New Relic - Spike.sh

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Incidents

What is an incident?

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Acknowledge timeout

Grouping incidents

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Reassign incidents

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Why does message parsing fail?

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Introduction to services on Spike

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Introduction to escalations

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Introduction to On-call schedules

Create On-call schedule

Introduction to Slots in schedules

Introduction to Layers in on-call schedules

Override an on-call

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Notifications for on-call shifts

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Create Status page

Create public Incident on status page

Create Planned Maintenance on status page

Edit Planned Maintenance

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Create Uptime monitor

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Integrations guidelines

Create integration and service on our dashboard

Setup integrations

Archive an integration

Integrating with Webhooks

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Integrate Spike.sh with Sentry

Integrate Spike with Sentry webhook

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Integrate Spike with New Relic

Integrate Spike with Site24x7

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Integrate Spike with Scout-apm

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Integrate Spike with Raygun

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Integrate Spike with Uptime

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Integrate Spike with Buildkite

Integrate Spike with Semaphore

Integrate Spike with Better Uptime

Integrate Spike with Hexowatch

Integrate Spike with PM2

Administration

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Contact the support team

Adding team members

Check if team is getting alerts

Removing team members

Additional resources

Alert Modes

Out of office mode

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Integrate Spike with New Relic

How to get Phone, SMS and Slack alerts from New Relic?

Service and integration
New Relic is a platform built to help engineers analyze, troubleshoot, and optimize their entire software stack from one place.
Create integration and service on our dashboard
Use Webhook on New Relic
Step 1
Start by going to notification channels in the left menu.
Select notification channels
Step 2
In the Notification Channel, click to create a new channel and select Webhooks
Create a Webhook channel
Step 3
Configure the webhook as shown in the figure and paste the Spike.sh webhook in Base Url input.
Paste the custom payload from below and please make sure to not make any edits to the payload. 
{
    "account_id": "$ACCOUNT_ID",
    "account_name": "$ACCOUNT_NAME",
    "closed_violations_count_critical": "$CLOSED_VIOLATIONS_COUNT_CRITICAL",
    "closed_violations_count_warning": "$CLOSED_VIOLATIONS_COUNT_WARNING",
    "condition_family_id": "$CONDITION_FAMILY_ID",
    "condition_id": "$CONDITION_ID",
    "condition_name": "$CONDITION_NAME",
    "current_state": "$EVENT_STATE",
    "details": "$EVENT_DETAILS",
    "duration": "$DURATION",
    "event_type": "$EVENT_TYPE",
    "incident_acknowledge_url": "$INCIDENT_ACKNOWLEDGE_URL",
    "incident_id": "$INCIDENT_ID",
    "incident_url": "$INCIDENT_URL",
    "open_violations_count_critical": "$OPEN_VIOLATIONS_COUNT_CRITICAL",
    "open_violations_count_warning": "$OPEN_VIOLATIONS_COUNT_WARNING",
    "owner": "$EVENT_OWNER",
    "policy_name": "$POLICY_NAME",
    "policy_url": "$POLICY_URL",
    "runbook_url": "$RUNBOOK_URL",
    "severity": "$SEVERITY",
    "targets": "$TARGETS",
    "timestamp": "$TIMESTAMP",
    "timestamp_utc_string": "$TIMESTAMP_UTC_STRING",
    "violation_callback_url": "$VIOLATION_CALLBACK_URL",
    "violation_chart_url": "$VIOLATION_CHART_URL",
    "team": "DevOps"
}
​
Paste webhook and payload to new relic
Customising the payload yourself might affect the incident messages, so please avoid it. Not using custom payloads will most likely cause incident message parsing to fail​

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Service and integration

Use Webhook on New Relic

Step 1

Step 2

Step 3