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Introduction
What is Spike.sh?
Incidents
What is an incident?
Incident lifecycle
Incident statuses
How to change incident status?
Acknowledge timeout
Grouping incidents
Priority and Severity
Mute alerts
Reassign incidents
Sharing incidents
Why does message parsing fail?
Alerts
Phone
SMS
E-mail
Slack
Microsoft Teams
Pushover
Discord
Alert rules
Vacation mode
Services
Introduction to services on Spike
Escalations
Introduction to escalations
How to create an escalation policy?
Repeat escalations
Archive escalation policy
On-call schedules
Introduction to On-call schedules
Create On-call schedule
Introduction to Slots in schedules
Introduction to Layers in on-call schedules
Override an on-call
Add on-call schedule to your calendar
Notifications for on-call shifts
Status Pages
Create Status page
Create public Incident on status page
Create Planned Maintenance on status page
Edit Planned Maintenance
Add custom domain to status page
Uptime
Create Uptime monitor
Integrations guidelines
Create integration and service on our dashboard
Setup integrations
Archive an integration
Integrating with Webhooks
Integrate Spike with Email
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Integrate Spike with Google Cloud
Integrate Spike with Sematext
Integrate Spike with Healthchecks
Integrate Spike with Pingdom
Integrate Spike.sh with Sentry
Integrate Spike with Sentry webhook
Integrate Spike with Apex ping
Integrate Spike with Uptime Robot
Integrate Spike with Twilio
Integrate Spike with Microsoft Azure
Integrate Spike with Honeybadger
Integrate Spike with Rollbar
Integrate Spike with Travis CI
Integrate Spike with Heroku
Integrate Spike with Datadog
Integrate Spike with Needle.sh
Integrate Spike with Cronitor
Integrate Spike with Bugsnag
Integrate Spike with Grafana
Integrate Spike with Prometheus
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Integrate Spike with Zapier
Integrate Spike with Librato
Integrate Spike with Checkly
Integrate Spike with AppSignal
Integrate Spike with New Relic
Integrate Spike with Site24x7
Integrate Spike with Stackify
Integrate Spike with Scout-apm
Integrate Spike with Oh-Dear
Integrate Spike with Nixstats
Integrate Spike with Server Density
Integrate Spike with Raygun
Integrate Spike with Lightstep
Integrate Spike with Runscope
Integrate Spike with Honeycomb
Integrate Spike with Graylog
Integrate Spike with Checkmk
Integrate Spike with Hyperping
Integrate Spike with Epsagon
Integrate Spike with Uptime
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Integrate Spike with Sumo Logic
Integrate Spike with Thousand Eyes
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Integrate Spike with Elastic Cloud
Integrate Spike with App Optics
Integrate Spike with NodePing
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Integrate Spike with Hetrix Tools
Integrate Spike with LogRocket
Integrate Spike with StatusCake
Integrate Spike with Sysdig
Integrate Spike with Wavefront
Integrate Spike with Buildkite
Integrate Spike with Semaphore
Integrate Spike with Better Uptime
Integrate Spike with Hexowatch
Administration
Roles and access
Our notification numbers
Contact the support team
Adding team members
Check if team is getting alerts
Removing team members
Additional resources
Create a badge
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Integrate Spike with New Relic
How to get Phone, SMS and Slack alerts from New Relic?

Service and integration

New Relic is a platform built to help engineers analyze, troubleshoot, and optimize their entire software stack from one place.

Use Webhook on New Relic

Step 1

Start by going to notification channels in the left menu.
Select notification channels

Step 2

In the Notification Channel, click to create a new channel and select Webhooks
Create a Webhook channel

Step 3

  • Configure the webhook as shown in the figure and paste the Spike.sh webhook in Base Url input.
  • Paste the custom payload from below and please make sure to not make any edits to the payload.
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{
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"account_id": "$ACCOUNT_ID",
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"account_name": "$ACCOUNT_NAME",
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"closed_violations_count_critical": "$CLOSED_VIOLATIONS_COUNT_CRITICAL",
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"closed_violations_count_warning": "$CLOSED_VIOLATIONS_COUNT_WARNING",
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"condition_family_id": "$CONDITION_FAMILY_ID",
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"condition_id": "$CONDITION_ID",
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"condition_name": "$CONDITION_NAME",
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"current_state": "$EVENT_STATE",
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"details": "$EVENT_DETAILS",
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"duration": "$DURATION",
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"event_type": "$EVENT_TYPE",
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"incident_acknowledge_url": "$INCIDENT_ACKNOWLEDGE_URL",
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"incident_id": "$INCIDENT_ID",
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"incident_url": "$INCIDENT_URL",
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"open_violations_count_critical": "$OPEN_VIOLATIONS_COUNT_CRITICAL",
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"open_violations_count_warning": "$OPEN_VIOLATIONS_COUNT_WARNING",
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"owner": "$EVENT_OWNER",
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"policy_name": "$POLICY_NAME",
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"policy_url": "$POLICY_URL",
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"runbook_url": "$RUNBOOK_URL",
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"severity": "$SEVERITY",
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"targets": "$TARGETS",
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"timestamp": "$TIMESTAMP",
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"timestamp_utc_string": "$TIMESTAMP_UTC_STRING",
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"violation_callback_url": "$VIOLATION_CALLBACK_URL",
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"violation_chart_url": "$VIOLATION_CHART_URL",
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"team": "DevOps"
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}
Copied!
​
Paste webhook and payload to new relic
Customising the payload yourself might affect the incident messages, so please avoid it. Not using custom payloads will most likely cause incident message parsing to fail​
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Integrate Spike with Site24x7
Last modified 11mo ago
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Contents
Service and integration
Use Webhook on New Relic
Step 1
Step 2
Step 3