> For the complete documentation index, see [llms.txt](https://docs.spike.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spike.sh/alerts/phone.md).

# Phone

When an incident triggers, Spike calls your phone. During the call, press a key to take action:

1. Press **4** to acknowledge
2. Press **6** to resolve
3. Press **9** to escalate

<figure><img src="/files/JKoLKBPOutHujJz1DjYz" alt="Phone alerts from Spike"><figcaption><p>Phone alerts from Spike.</p></figcaption></figure>

Check if your country or region supports phone calls on the [geo permissions page](https://app.spike.sh/geo-permissions).

{% hint style="info" %}
Make sure to verify your phone number before setting up phone alerts. You can update it in your [profile settings](https://app.spike.sh/settings/profile).
{% endhint %}