Introduction to On-call schedules

On-call schedules define who is on-call and when. Members rotate automatically on daily, weekly, or custom intervals.

On-call schedules define who responds to incidents and when. Spike rotates your team automatically on daily, weekly, or custom intervals you set.

Example of daily rotation among 2 members.

FAQs

Who should use on-call schedules?

Any team with more than one member. Schedules distribute on-call responsibility so no single person is always on call.

Who can create schedules?

Admins and members can both create and edit schedules. Use fine-grained access control to manage on-call permissions.

Does being on-call mean I receive all alerts?

No. You receive alerts only from escalation policies that include you. Being on-call doesn't automatically route all incidents to you.