Spike.sh
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Spike.sh
Spike.sh
  • Introduction
  • What is Spike.sh?
  • Incidents
    • What is an incident?
    • Incident lifecycle
    • Incident statuses
    • How to change incident status?
    • Acknowledge timeout
    • Grouping incidents
    • Priority and Severity
    • Mute alerts
    • Reassign incidents
    • Sharing incidents
    • Why does message parsing fail?
    • Rate limiting on duplicate incidents
  • Alerts
    • Phone
    • SMS
    • Mobile app alerts
    • E-mail
    • Slack
    • Microsoft Teams
    • WhatsApp
    • Telegram
    • Pushover
    • Discord
    • Alert rules
    • Title Remapper
    • Personal alerts management
      • During office hours
      • Out of office
      • Resolved incident alerts
      • Deep work & Cooldown modes
  • Services
    • Introduction to services on Spike
  • Escalations
    • Introduction to escalations
    • How to create an escalation policy?
    • Repeat escalations
    • Archive escalation policy
  • Collaboration
    • Task management integrations
      • JIRA Cloud
      • JIRA server (self-hosted)
      • ClickUp
      • Linear
      • Shortcut
    • Helpdesk integrations
      • Zendesk
      • Freshdesk
      • Supportpal
    • War rooms
  • On-call schedules
    • Introduction to On-call schedules
    • Create On-call schedule
    • Introduction to Slots in schedules
    • Introduction to Layers in on-call schedules
    • Override an on-call
    • Add on-call schedule to your calendar
    • Notifications for on-call shifts
    • Change on-call rotation day
  • Playbooks
    • Introduction to Playbooks
    • Actions in Playbooks
    • Automating your Playbooks
    • Run Playbooks manually
  • Status Pages
    • Create Status page
    • Style your status page
    • Incidents on status page
    • Create Planned Maintenance on status page
    • Edit Planned Maintenance
    • Add custom domain to status page
    • Manage your subscribers
    • Embed status page notifications on your website
    • Live status widget
  • Uptime
    • Create Uptime monitor
    • Link uptime to Status Page
  • Integrations guidelines
    • Create integration and service on our dashboard
    • Setup integrations
    • Archive an integration
    • Integrating with Webhooks
    • Integrate Spike with Email
    • Integrate Spike with AWS
    • Integrate Spike with Google Cloud
    • Integrate Spike with Sematext
    • Integrate Spike with Healthchecks
    • Integrate Spike with Pingdom
    • Integrate Spike.sh with Sentry
    • Integrate Spike with Apex ping
    • Integrate Spike with Uptime Robot
    • Integrate Spike with Twilio
    • Integrate Spike with Microsoft Azure
    • Integrate Spike with Honeybadger
    • Integrate Spike with Rollbar
    • Integrate Spike with Travis CI
    • Integrate Spike with Heroku
    • Integrate Spike with Datadog
    • Integrate Spike with Axiom
    • Integrate Spike with Needle.sh
    • Integrate Spike with Cronitor
    • Integrate Spike with Bugsnag
    • Integrate Spike with Grafana
    • Integrate Spike with Prometheus
    • Integrate Spike with Instana
    • Integrate Spike with Zapier
    • Integrate Spike with Librato
    • Integrate Spike with Checkly
    • Integrate Spike with AppSignal
    • Integrate Spike with New Relic
    • Integrate Spike with Site24x7
    • Integrate Spike with Stackify
    • Integrate Spike with Scout-apm
    • Integrate Spike with Oh-Dear
    • Integrate Spike with Nixstats
    • Integrate Spike with Server Density
    • Integrate Spike with Raygun
    • Integrate Spike with Lightstep
    • Integrate Spike with Runscope
    • Integrate Spike with Honeycomb
    • Integrate Spike with Graylog
    • Integrate Spike with Checkmk
    • Integrate Spike with Hyperping
    • Integrate Spike with Epsagon
    • Integrate Spike with Uptime
    • Integrate Spike with Splunk
    • Integrate Spike with Sumo Logic
    • Integrate Spike with Thousand Eyes
    • Integrate Spike with Loggly
    • Integrate Spike with Elastic Cloud
    • Integrate Spike with App Optics
    • Integrate Spike with NodePing
    • Integrate Spike with Scalyr
    • Integrate Spike with Moogsoft
    • Integrate Spike with AppDynamics
    • Integrate Spike with Dynatrace
    • Integrate Spike with CopperEgg
    • Integrate Spike with Coralogix
    • Integrate Spike with ElastAlert
    • Integrate Spike with LogDNA
    • Integrate Spike with Zebrium
    • Integrate Spike with LibreNMS
    • Integrate Spike with Uptime Kuma
    • Integrate Spike with Logentries
    • Integrate Spike with Logz
    • Integrate Spike with Ghost Inspector
    • Integrate Spike with Hetrix Tools
    • Integrate Spike with LogRocket
    • Integrate Spike with StatusCake
    • Integrate Spike with Sysdig
    • Integrate Spike with Wavefront
    • Integrate Spike with Buildkite
    • Integrate Spike with Semaphore
    • Integrate Spike with Better Uptime
    • Integrate Spike with Hexowatch
    • Integrate Spike with PM2
    • Integrate Spike with Cloudflare
    • Integrate Spike with Zabbix
    • Integrate Spike with Tenderly
    • Integrate Spike with Xitoring
    • Integrate Spike with Crowdstrike
    • Integrate Spike with GitHub Workflows
    • Integrate Spike with Solarwinds Orion
    • Integrate Spike with Airbrake.io
    • Updown.io
  • Administration
    • Roles and access
    • SSO
    • Enforce login
    • Our notification numbers
    • Contact the support team
    • Adding team members
    • Check if team is getting alerts
    • Removing team members
  • Additional resources
    • Create a badge
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  • How to subscribe?
  • Email Subscription
  • RSS Subscription
  • Configure subscriber control
  • Importing subscribers
  • Keeping your subscribers informed

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  1. Status Pages

Manage your subscribers

Subscribers can stay updated with incidents and maintenances on your status page via email or rss. RSS updates can be used for automation as well.

PreviousAdd custom domain to status pageNextEmbed status page notifications on your website

Last updated 8 months ago

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Your users or visitors can choose to subscribe to your status page to receive real-time updates on incidents and maintenance events. Email subscribers will receive customized, branded emails that reflect your brand’s identity. Set up branding options .

How to subscribe?

Users and visitors to your status page can subscribe by entering their email or using RSS/Atom feed.

Email Subscription

Email susbcribers is commonly used and once subscriberd they will not receive a confirmation email. The subscribe button is visible on both public and private status pages.

Email subscribers for private status page must have a Spike account

RSS Subscription

Users can now subscribe to your status page via RSS or Atom feed. This allows for more flexible integration with various platforms and tools. Private status page feed urls comes with a unique token.

RSS for Slack and Microsoft Teams: Extend your status updates to Slack or Microsoft Teams channels by using RSS feeds, keeping your team informed directly within their preferred communication tools. Automate with RSS: Use RSS feeds to automate status updates across different systems, ensuring your users are always in the loop without manual intervention.

Configure subscriber control

  • Allow new subscribers (enabled by default)

  • Control email domains allowed for subscription (subdomains should be added separately)

  • Do not allow unsubscribe (subscribers can’t unsubscribe themselves)

Allow new subscribers
Subscribers with domains
Who can subscribe?

Enabled

Disabled

Anyone can subscribe

Enabled

Enabled

Specific email domains are allowed to subscribe

Disabled

Automatically disabled

No-one

Consider your options carefully before making changes.

Importing subscribers

Subscribers are scoped to each of and cannot be shared.

Keeping your subscribers informed

When adding status updates or creating new incidents, enable the option to notify subscribers. They will receive email and rss updates. The notify option is enabled as default.

Under Status page > > Security & Access (), set up susbcription controls. Options are

Visit the subscribers section from the sidebar () and you will find a list of all your active subscribers. You can also choose to delete a subscriber and import more by uploading a comma-separated values (csv) file with Email in the header field. No other fields from your csv are processed.

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