Manage your subscribers

Let visitors subscribe to your status page for real-time updates on incidents and maintenance events.

Visitors subscribe directly from your status page using email, RSS/Atom, Slack, or Microsoft Teams. From your settings, you can control who can subscribe, restrict by domain, and import subscribers in bulk.

How to subscribe

Email

RSS / Atom

Slack

Microsoft Teams

Email subscription

Email is the most common subscription method. Subscribers do not receive a confirmation email after subscribing. The subscribe button appears on both public and private status pages. Email notifications follow your status page theme. Set up branding under Themes.

Subscribers on private status pages must have a Spike account.

RSS subscription

Subscribers can use an RSS or Atom feed to receive updates. Private status page feed URLs include a unique token.

Use the RSS feed to post status updates to Slack or Microsoft Teams channels, or to automate updates across other systems.

Configure subscriber control

Open Security & Access in your status page settings (link) to control who can subscribe:

• Allow new subscribers: enabled by default

• Restrict by email domain: only specified domains can subscribe (add subdomains separately)

• Disable unsubscribe: subscribers cannot remove themselves

Allow new subscribers	Subscribers with domains	Who can subscribe?
Enabled	Disabled	Anyone
Enabled	Enabled	Specified email domains only
Disabled	Automatically disabled	No one

Import subscribers

Open the Subscribers section from the sidebar (link) to see all active subscribers, delete individual subscribers, or import new ones via CSV. The CSV must include an Email header. No other fields are processed.

Subscribers are scoped to each status page and cannot be shared across pages. To add the same subscribers to multiple pages, upload the CSV to each one.

Notify subscribers

When creating incidents or posting updates, enable the notify option to send email and RSS updates to subscribers. This option is enabled by default.