> For the complete documentation index, see [llms.txt](https://docs.spike.sh/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.spike.sh/status-pages/manage-your-subscribers.md).

# Manage your subscribers

Let visitors subscribe to your Spike status page so they get real-time updates on incidents and maintenance events.

Visitors subscribe directly from your status page using email, RSS/Atom, Slack, or Microsoft Teams. From your settings, you can control who can subscribe, restrict by domain, and import subscribers in bulk.

## How to subscribe

{% tabs %}
{% tab title="Email" %}

<figure><img src="https://1743514643-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ln3jS1bJTTsE3yoEcOu%2Fuploads%2Fgit-blob-7e4806207c6751e304c803e71610d490ef78a85f%2Fsubscriber%20option%20email.png?alt=media" alt="Email subscription option on Spike status page"><figcaption></figcaption></figure>
{% endtab %}

{% tab title="RSS / Atom" %}

<figure><img src="https://1743514643-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ln3jS1bJTTsE3yoEcOu%2Fuploads%2Fgit-blob-cc165dbf7e1e48f6dac701c92291c72ddbac9dcd%2Fsubscriber%20option%20rss.png?alt=media" alt="RSS/Atom subscription option on Spike status page"><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Slack" %}

<figure><img src="https://1743514643-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ln3jS1bJTTsE3yoEcOu%2Fuploads%2Fgit-blob-c4cb5786c8b971c19b3ab7301edd17b19c72e3b8%2Fsubscriber%20option%20slack.png?alt=media" alt="Slack subscription option on Spike status page"><figcaption></figcaption></figure>
{% endtab %}

{% tab title="Microsoft Teams" %}

<figure><img src="https://1743514643-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Ln3jS1bJTTsE3yoEcOu%2Fuploads%2Fgit-blob-713fa8e461433a1b9f0ba2d674c9e7ddb64270de%2Fsubscriber%20option%20microsoft%20teams.png?alt=media" alt="Microsoft Teams subscription option on Spike status page"><figcaption></figcaption></figure>
{% endtab %}
{% endtabs %}

### Email subscription

Email is the most common subscription method. Subscribers do not receive a confirmation email after subscribing. The subscribe button appears on both public and private status pages. Email notifications follow your status page theme. Set up branding [under Themes](https://statuspage.spike.sh/themes).

{% hint style="info" %}
Subscribers on private status pages must have a Spike account.
{% endhint %}

### RSS subscription

Subscribers can use an RSS or Atom feed to receive updates. Private status page feed URLs include a unique token.

Use the RSS feed to post status updates to Slack or Microsoft Teams channels, or to automate updates across other systems.

## Configure subscriber control

Open **Security & Access** in your status page settings ([link](https://statuspage.spike.sh/configure/security-access)) to control who can subscribe:

* **Allow new subscribers**: enabled by default
* **Restrict by email domain**: only specified domains can subscribe (add subdomains separately)
* **Disable unsubscribe**: subscribers cannot remove themselves

| Allow new subscribers | Subscribers with domains | Who can subscribe?           |
| --------------------- | ------------------------ | ---------------------------- |
| Enabled               | Disabled                 | Anyone                       |
| Enabled               | Enabled                  | Specified email domains only |
| Disabled              | Automatically disabled   | No one                       |

## Import subscribers

Open the **Subscribers** section from the sidebar ([link](https://statuspage.spike.sh/subscribers)) to see all active subscribers, delete individual subscribers, or import new ones via CSV. The CSV must include an **Email** header. No other fields are processed.

{% hint style="info" %}
Subscribers are scoped to each status page and cannot be shared across pages. To add the same subscribers to multiple pages, upload the CSV to each one.
{% endhint %}

## Notify subscribers

When creating incidents or posting updates, enable the notify option to send email and RSS updates to subscribers. This option is enabled by default.