Integrate Spike with Datadog

Integrate Spike with Datadog to receive real-time alerts via Phone calls, SMS, Slack, MS Teams, and more when your monitored systems or devices encounter issues.

Service and Integration Setup

Before proceeding, ensure you have:

1. Added the Datadog integration in Spike.

2. Copied the Spike webhook URL from the dashboard.

For details, see:

Create integration and service on our dashboard

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Configure the Webhook in Datadog

Step 1: Open Integrations

From the sidebar, select Integrations.

Select Integration

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Step 2: Choose Webhooks

Search for Webhooks in the integrations list and select it.

Select Webhook

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Step 3: Create a Webhook

Fill in the details and paste your Spike webhook URL into the URL field.

Datadog Webhook

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Step 4: Add the Payload

Copy the following payload and paste it into Datadog. You can also customize it with any of Datadog’s template variables.

To ensure proper incident management:

1. Include $AGGREG_KEY – enables automatic resolution.

2. Include $ALERT_TRANSITION – indicates if the event is triggering or resolving.

{ 
  "body": "$EVENT_MSG",
  "last_updated": "$LAST_UPDATED",
  "event_type": "$EVENT_TYPE",
  "title": "$EVENT_TITLE",
  "date": "$DATE",
  "alert_transition": "$ALERT_TRANSITION",
  "aggreg_key": "$AGGREG_KEY", 
  "org": {
    "id": "$ORG_ID",
    "name": "$ORG_NAME"
  },
  "id": "$ID" 
}

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Set Up Automatic Notifications

1. Go to Incident Settings in Datadog.

2. Click Notification Rules → New Rule.

3. Select condition:

   • Declared or Incident attributes are updated.

4. Configure the conditions as required.

5. In the Notify field, select the webhook you created.

6. For auto-resolution, enable Renotify on: Status Update.

Datadog Notification Rules

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At Spike, we’re committed to integrating with the tools your team already uses. Our mission is to help you detect incidents, crashes, and spikes before your customers do.

If you’d like us to build a new integration, contact us at [email protected].