Make sure you have the service and integration already setup for Instana. Follow the link below on instructions of how to create integration and service.
Click on Create zap (what is a zap?) on Zapier's dashboard. You can choose to have Spike as a trigger and also as an action
Trigger We invoke a zap every time a new incident is created for integrations of your choice. You can choose to then automate sending an email to affected customers or trigger Amazon Alexa and even change your room's colour to set the mood.
Here are some example zaps for our trigger. Do this for every new incident on Spike integration 👉
Send email to affected customers
Send a message on Discord or Rocket.chat
Make the light bulb change the colour or blink 🧐
Create issues on your tracking platform like JIRA or Linear.app
Action You can choose to create an incident from one of hundreds of Zapier apps. Here are some example zaps for our action. Create an incident for 👉
Failed payments from Stripe
Custom queries with MySQL or Postgresql
DigitalOcean alerts for scaling, etc.
You can securely authenticate on Zapier using your API key 🔑. Head over to your API inside settings on our dashboard and generate a new key(recommended) over using an already existing one for Zapier.
Use this key to authenticate by pasting on Zapier.
You will need to paste the full webhook URL on Zapier for an integration you want. Head over to your integrations page and copy the webhook for integration of your choice to automate.
As with trigger, you will need to past the full webhook URL on Zapier to create an incident for your integration. We recommend adding webhook of Zapier integration on Spike.
Title The title input field for our action is the incident title. It is used in phone calls, SMS and Slack too. Please choose the title from options Zapier would provide. We do not recommned leaving this field empty.
Details All the additional details for you and your team to learn more about the incidents go in this field.
Queries? Let us know, we are always happy to help.